Abo Casino Review

The player from Poland has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Germany requested a withdrawal and after almost 3 weeks of waiting for payment decided to file a complaint. The player received payment a few days after submitting the complaint. The complaint is resolved.

The player from Australia has experienced technical problems while playing specific slot machine. The casino has provided us with a game history and login history of the player's account, however there were no clues of any technical problems, the player simply lost his funds and we have rejected the complaint as 'unjustified'.

The player from Austria had initiated a payout and had been waiting for account verification for 4 days. Despite having provided all necessary documents, no progress had been made. The Complaints Team had advised her to wait for 14 days before escalating the issue. After 10 more days, the casino had confirmed that the withdrawal of 500 EUR had been approved. The player had confirmed receipt of the funds, successfully resolving the issue. We then had closed the complaint as 'resolved'.

The player from Germany has been waiting for a withdrawal request to be processed since August 10, despite having complied with the casino's request for a receipt from a CashtoCode deposit. The casino keeps responding that the receipts are under review. The player confirmed the withdrawal was processed and money reached him.

The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Poland had his casino account closed and his winnings confiscated due to accusations of opening multiple accounts. The user had another account in the casino that was closed due to a breach of the casino's terms and conditions. However, he did not try to circumvent the casino's system restrictions and filled in his real and true personal information upon registration, nor did he break any rules, so in the given circumstances, we concluded that his winnings were accumulated legitimately. Later, the casino was able and willing to reconsider its decision, and the complainant confirmed the disputed winnings have already been paid out successfully. The complaint is resolved.

The player from Italy has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Canada is having difficulties withdrawing winnings due to incomplete verification. It was determined what was needed to complete the verification and the complaint was successfully resolved.

The player from Germany had requested a withdrawal and had submitted the required documents, but the process had not yet been completed. The Complaints Team had advised the player to wait for at least 14 days after requesting the withdrawal before submitting a complaint. The player had agreed to wait and later confirmed that the casino had paid the entire amount. The issue had been successfully resolved and the complaint had been closed.

The player from Germany requested a withdrawal which was immediately confirmed, but has not been transferred yet. The support team suggests it might be an issue with the payment provider. While we tried to contact the casino, the player informed us that their money was credited back to the balance sinse there had been an error from the side of payment processor. The player requested a new withdrawal and received the winnings in a few days this time. The complaint was therefore closed as resolved.

The player from North Rhine-Westphalia has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from Croatia is experiencing difficulties withdrawing his winnings due to the limited availability of payment methods. The casino managed to process the transaction via Neteller and the player confirmed he received the amount in full.

The player from the Netherlands was experiencing some issues due to ongoing verification. In the meantime, approximately a week after we invited the casino to the open thread, the player confirmed that he received the first payment and that paying out was continuing, within the casino's Terms and Conditions. We consider the complaint resolved.