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All42,327Opened770Unresolved5,644Resolved13,389Rejected22,524
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Our verdict Failed self-exclusion

Lucky Bar Casino - Player’s account has been reopened.

Unresolved Submitted: 04 Nov 2021
Black points: 610
Disputed amount: £1,500
Safety Index 3.9 Low
Our verdict No reaction

Svenbet Casino - Player’s account has been blocked.

Unresolved Submitted: 04 Nov 2021
Black points: 623
Disputed amount: €2,468
Safety Index 2.1 Very low
Our verdict Player stopped responding

Anonymous Casino - Player’s deposit has never been credited into his account.

Closed Submitted: 04 Nov 2021
Disputed amount: $43
Safety Index 3.4 Very low
Our verdict Case closed

BoomBang VIP Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 04 Nov 2021
Disputed amount: €2,575
Safety Index 7.7 Above average
Our verdict Player stopped responding

GoldBet Casino IT - Player’s withdrawal has been delayed.

Closed Submitted: 04 Nov 2021
Disputed amount: €700
Safety Index 9.8 Very high
Our verdict No reaction policy

Casino MGA - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Nov 2021
Black points: 77
Disputed amount: €1,251
Safety Index 2.2 Very low
Our verdict Case closed

Cocos Casino - Player is struggling to pass the KYC.

Resolved Submitted: 03 Nov 2021
Disputed amount: $720
Safety Index 3.4 Very low
Our verdict Unjustified complaint

Emojino Casino - Player experienced problems with a game.

Closed Submitted: 03 Nov 2021
Disputed amount: ??
Safety Index 5.5 Below average
Our verdict No reaction

Jokerino Casino - Player cannot withdraw his winnings.

Unresolved Submitted: 03 Nov 2021
Black points: 553
Disputed amount: €1,000
Safety Index 2.1 Very low
Our verdict No reaction policy

BoomBang VIP Casino - Player’s struggling to withdraw their winnings.

Unresolved Submitted: 03 Nov 2021
Black points: 85
Disputed amount: €500
Safety Index 7.7 Above average
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