To help you decide about Lucy's Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Lucy's Casino has a Very low Safety Index of 1.5, which means it ranks very low in terms of fairness and safety according to our methodology. Read our Lucy's Casino review to discover more about this casino and decide whether it is a suitable option for you.
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Lucy's Casino, we meticulously evaluated and analyzed the Terms and Conditions of Lucy's Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, Lucy's Casino is an average-sized online casino. This casino has a very high value of denied payouts in player complaints with respect to its size. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include Lucy's Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All in all, when combined with other factors that come into play in our review, Lucy's Casino has landed a Very low Safety Index of 1.5. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucy's Casino to be unfair.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 17 complaints directly about this casino in our database, as well as 50 complaints about other casinos related to it. Because of these complaints, we've given this casino 15,727 black points in total, out of which 10,497 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
So far, we have received only 4 player reviews of Lucy's Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 5 or more reviews. You can find the reviews in the User reviews part of this page.
Lucy's Casino is owned by Famagousta B.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Lucy's Casino has a gambling license issued by Curaçao Gaming Authority in Curaçao.
Lucy's Casino accepts deposits via 24 payment methods. This includes: Neteller, Skrill, PaysafeCard, Bitcoin (BTC), Online bank transfer, Bank transfer, Flexepin, Jetonbank, ING Bank, Revolut, Rapid Transfer, Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), MiFinity, Jeton Cash, CashtoCode, LuxonPay, Tether (USDT), USD Coin (USDC), Cashlib, Tron (TRX), Solana (SOL), Yaspa.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| EUR 500 per day | EUR 50,000 lifetime net win limit |
| EUR 7,000 per month | EUR 5,000 daily net win limit |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at Lucy's Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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24/7 |
| Spanish | |
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| Portuguese | |
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| German | |
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24/7 |
| Finnish | |
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24/7 |
| Swedish | |
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24/7 |
| Italian | |
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| French | |
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| Norwegian | |
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To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Lucy's Casino, account management, withdrawal process, etc. We would say Lucy's Casino has an average customer support based on the responses we have received during our testing.
Lucy's Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 97 casino game providers are available. This includes Novomatic, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Thunderkick, Betsoft Gaming, Playson, Amatic, Ezugi, Evoplay, Push Gaming, Saucify, SA Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, Arrow's Edge, eeze, Platipus, InBet Games, Lucky Streak, Amigo Gaming, Spinmatic, Spadegaming, Apollo Games, NetGaming, Elbet, OneTouch, Kiron Interactive, Triple Profits Games (TPG), Medialive, Mascot Gaming, Spinoro, PG Soft (Pocket Games Soft), TVBet, Octoplay, Skywind Group, Iconic21 (BETER Live), Caleta Gaming, AvatarUX, Vibra Gaming, Smartsoft Gaming, BF Games, Spribe, CT Gaming, Spearhead Studios, RAW iGaming, Betsolutions, Dragon Gaming, Copacabana Games, Zeus Play, Cool Games, Games Inc., Nucleus Gaming, VoltEnt, FunTa Gaming, Leap Gaming, Gamebeat, Espresso Games, Hölle games, Fugaso, Felix Gaming, Fazi, Superlotto Games, LottoInstantWin (LiW), Gamzix, Kalamba Games, 1spin4win, Zillion Games, Popiplay, Apparat Gaming, InOut, Clawbuster, Funky Games, Rogue Gaming, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Ruby Play, Ka Gaming.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 2 bonuses from Lucy's Casino in our database, including:
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
A selection of games from multiple game providers have been checked and NO fake games have been found.
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English
French
German
Italian
Spanish
Finnish
Norwegian
PortugueseEnglishGermanFinnish
SwedishEnglishGermanFinnishSwedish
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucy's Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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