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All40,701Opened888Unresolved5,284Resolved12,796Rejected21,733
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Our verdict Player stopped responding

Loyal Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 16 Feb 2021
Disputed amount: €50
Safety Index 9.7 Very high
Our verdict No reaction policy

24M Casino - Player’s attempts to self-exclude himself have been overlooked.

Unresolved Submitted: 15 Feb 2021
Black points: 228
Disputed amount: €1,000
Safety Index 1.8 Very low
Our verdict Player stopped responding

Joka Room Casino - Player is enquiring about casino accessibility.

Closed Submitted: 15 Feb 2021
Disputed amount: A$2,500
Safety Index 2.3 Very low
Our verdict Case closed

Spin Madness Casino - Player complains about an unauthorized deposit.

Resolved Submitted: 14 Feb 2021
Disputed amount: 24.44 CHF
Safety Index 2.0 Very low
Our verdict Other

Bet2U Casino - Player’s bonus winnings have been confiscated and account blocked.

Closed Submitted: 14 Feb 2021
Disputed amount: €1,068
Safety Index 1.6 Very low
Our verdict No reaction

Gallo Casino - Player’s attempts to close her account have been ignored.

Unresolved Submitted: 14 Feb 2021
Black points: 280
Disputed amount: €750
Safety Index 5.6 Below average
Our verdict Player stopped responding

Casino Gods - Player’s struggling to play any of the games.

Closed Submitted: 13 Feb 2021
Disputed amount: €10
Safety Index 7.2 Above average
Our verdict Player stopped responding

32Red Casino UK - Player’s requesting a full deposit refund.

Closed Submitted: 13 Feb 2021
Disputed amount: £1,488
Safety Index 9.3 Very high
Our verdict No reaction policy

Jokerino Casino - Player’s withdrawal has been delayed for a month.

Unresolved Submitted: 13 Feb 2021
Black points: 45
Disputed amount: €100
Safety Index 2.1 Very low
Our verdict Unjustified complaint

KatsuBet Casino - Player’s requesting a full deposit refund.

Closed Submitted: 13 Feb 2021
Disputed amount: $1,000
Safety Index 8.9 High
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