HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,529Opened895Not solved4,831Solved11,476Rejected22,327
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €100

Fortune Clock Casino - Player’s withdrawal has been delayed.

Fortune Clock Casino
Safety Index:Low Submitted: 12 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €5,000

LuckyMe Slots Casino - Player has been accused of opening multiple accounts.

LuckyMe Slots Casino
Safety Index:High Submitted: 12 May 2020
Unresolved Our verdict

Against fair gambling

Black points: 71
Disputed amount: €659

Slottica Casino - Player’s winnings have been confiscated.

Slottica Casino
Safety Index:Low Submitted: 12 May 2020
Resolved Our verdict

Case closed

Disputed amount: €600

Slots Village Casino - Player’s withdrawal has been delayed.

Slots Village Casino
Safety Index:Above average Submitted: 12 May 2020
Resolved Our verdict

Case closed

Disputed amount: €1,800

Casoo Casino - Player’s account has been closed.

Casoo Casino
Safety Index:High Submitted: 12 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €160

Spintropolis Casino - Player’s attempts to close the account have been overlooked.

Spintropolis Casino
Safety Index:Very low Submitted: 12 May 2020
Resolved Our verdict

Case closed

Disputed amount: €28

Spinia Casino - Player has experienced technical glitch while playing live roulette.

Spinia Casino
Safety Index:Above average Submitted: 12 May 2020
Case closed Our verdict

Other

Disputed amount: €1,100

Vulkan Vegas Casino - Player’s account has been blocked.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 12 May 2020
Resolved Our verdict

Case closed

Disputed amount: €4,001

Betzest Casino - Player’s struggling to withdraw his winnings.

Betzest Casino
Safety Index:High Submitted: 12 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$16,000

Joka Room Casino - Player’s withdrawal has been delayed for two months.

Joka Room Casino
Safety Index:Very low Submitted: 12 May 2020
Show more complaints (+10)
Showing 38,061 - 38,070 of 39,529 complaints
1...3,806 3,807 3,808...3,953
Go to pageof 3,953 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news