Casino Empire underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Casino Empire has Very low Safety Index of 3.4, indicating a very bad performance in terms of fairness and safety based on our evaluation criteria. Proceed with reading our Casino Empire review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of Casino Empire – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Casino Empire, we read and assessed Terms and Conditions of Casino Empire in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.
Casino Empire is one of smaller online casinos based on our estimates or collected information. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
As far as we are aware, no relevant casino blacklists mention Casino Empire. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
In our comprehensive review of all relevant aspects, Casino Empire has attained a Very low Safety Index of 3.4. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index.
Terms and Conditions of Casino Empire evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Casino Empire to be unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Casino Empire
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 6 complaints about this casino in our database. Because of these complaints, we've given this casino 1,227 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Empire user feedback and reviews evaluated
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
So far, we have received only 6 player reviews of Casino Empire, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company data
Casino Empire is owned by Geomatic Marketing N.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
Casino Empire has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Payment methods, win and withdrawal limits
Casino Empire supports 23 payment options. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, Przelewy24, Neosurf, Bitcoin (BTC), Bank transfer, Pay by Bank, WebPayz, Ethereum (ETH), Litecoin (LTC), Coinspaid, Ripple (XRP), Tron (TRX), PIX, SEPA, Cardano (ADA), Bitcoin Cash (BCH), Cashlib, Dogecoin (XDG), Tether (USDT).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
No win limit
EUR 20,000 per month
USD 5,000 per week
USD 20,000 per month
GBP 5,000 per week
GBP 20,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at Casino Empire in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
Italian
24/7
French
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Casino Empire, managing your account, withdrawals, or other matters. Casino Empire has a good customer support, judging by the results of our testing.
Slots and casino games at Casino Empire
Casino Empire offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 21 game providers are offered. This includes Apricot (Microgaming), Evolution Gaming, Betsoft Gaming, Playson, Ezugi, GameArt, Spinomenal, Tom Horn, Arcadem, Kalamba Games, Oryx Gaming, Nucleus Gaming, Atomic Slot Lab, Golden Hero, CandleBets, Platipus, Vivo Gaming, Peter & Sons, Givme Games, Gamomat, Blue Guru Games.
Casino Empire bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Casino Empire in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Casino Empire bonuses for additional information about this casino's offers.
Read more
Read less
Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(23)
Payment methods (23)
Withdrawal limits
per month
$20,000
per week
$5,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(4)
All website languages
EnglishFrenchGermanItalian
English customer support
All languages
(4)
All customer support languages
EnglishFrenchGermanItalian
English live chat
All languages
(4)
All livechat languages
EnglishFrenchGermanItalian
Game providers
Show all
(21)
Game providers (21)
CASINO SCREENSHOTS
Positives
Live chat support is available 24/7
Live dealer games are available
Negatives
Minimum withdrawal is €100
Fees for some deposit and withdrawal methods
Not all payment methods are available for all countries
Interesting facts
Small international casino
If a player’s single withdrawal or cumulative lifetime withdrawals total 5x or more than the value of their lifetime deposits across any of casino's brands, then the withdrawal will be issued in increments of 5000 €/£/$ per week (the remaining amount will remain in an account until further eligible withdrawal)
Browse all bonuses offered by Casino Empire, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(6)
User reviews of Casino Empire
This is a place to share experience with Casino Empire. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I've been waiting for 5 month and still did'nt see the money from my withdrawl..and its the second time i do a withdrawal. First time it took 3 months to get paid and now the only help i have is an agent put the money back in my account so i do the process a second time and i am 3 weeks pass that so it will be 6 months soon ..can u beleive it and the service is the worst...they dont care
I've been waiting for 5 month and still did'nt see the money from my withdrawl..and its the second time i do a withdrawal. First time it took 3 months to get paid and now the only help i have is an agent put the money back in my account so i do the process a second time and i am 3 weeks pass that so it will be 6 months soon ..can u beleive it and the service is the worst...they dont care
The casino has almost no big provider except of gamomats (play n go pragmatics etc all missing) the live chat is not helpful at all you receive prewritten answers to your questions and literally no information at all. The worst part is that cashouts take 7-21 business days...(in my case it took over a month). I can only advise you to not play on this casino you will have a lot of issues
Safety Index explained
Safety Index of Casino Empire explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino Empire. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low3.4/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about Casino Empire and related casinos (9)
