HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44475Opened980Not solved5562Solved12538Rejected25395
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €1,700

Jokerino Casino - Player’s withdrawals have been delayed.

Jokerino Casino
Safety Index:Very low Submitted: 07 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €716.53

Casino Sieger - Player’s withdrawal has been delayed.

Casino Sieger
Safety Index:Below average Submitted: 07 Jul 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 579
Disputed amount: $1,700

Vegas Casino Online - Player’s withdrawal has been delayed.

Vegas Casino Online
Safety Index:Low Submitted: 07 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $2,500

Raging Bull Casino - Player’s account has been blocked.

Raging Bull Casino
Safety Index:Above average Submitted: 07 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: NZ$50

SpiderVegas Casino - Player’s criticizing false advertisement of bonus.

SpiderVegas Casino
Safety Index:Very low Submitted: 06 Jul 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 218
Disputed amount: €2,000

4 Crowns Casino - Player’s struggling to withdraw his winnings.

4 Crowns Casino
Safety Index:Very low Submitted: 06 Jul 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 3545
Disputed amount: €3,000

Casinobtc.bet - Player’s struggling to withdraw his winnings.

Casinobtc.bet
Safety Index:Very low Submitted: 06 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: A$450

Casino Rocket - Player’s struggling to complete the account verification.

Casino Rocket
Safety Index:High Submitted: 06 Jul 2021
Resolved Our verdict

Case closed

Disputed amount: €6,500

Vulkan Vegas Casino - Player’s struggling to complete the account verification.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 06 Jul 2021
Case closed Our verdict

Player stopped responding

Disputed amount: ??

PlayOJO Casino - Player’s criticizing false advertisement of bonus.

PlayOJO Casino
Safety Index:High Submitted: 06 Jul 2021
Show more complaints (+10)
Showing 37,021 - 37,030 of 44,475 complaints
1...3702 3703 3704...4448
Go to pageof 4,448 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news