HomeOnline CasinosSunpura Casino Review
Sunpura Casino Review

Casino closed

Sunpura Casino has been closed and no longer operates.

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N1 Interactive Ltd
2021
> $1,000,000
OverviewUser reviews8Safety Index explainedDiscussion1

Casino closed

Sunpura Casino has been closed and no longer operates.

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Sunpura Casino Review

We've thoroughly reviewed Sunpura Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Sunpura Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 1,048 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: Sunpura Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

As we already mentioned, Sunpura Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
No crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
English live chat
All languages (3)

Game providers
Show all (41)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Big Time Gaming
  • Tom Horn

Positives

  • Multiple currencies in one account
  • Simple and clean website design
  • Live dealer games are available
  • Live chat support is available 24/7

Negatives

  • Many restricted countries
  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Interesting facts

  • Casino uses a chatbot for customers' interaction
  • Deposits need to be wagered 3x before a withdrawal is requested
  • Average monthly withdrawal limit
Author & Guarantor: Martin Pecka Last updated: 30 Jan 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Sunpura Casino bonuses

Browse all bonuses offered by Sunpura Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (8)

User reviews of Sunpura Casino

This is a place to share experience with Sunpura Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 8 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

• 11 months ago
Games don't run badly, but everything else is just sad.
Verification is almost impossible! Passed verification on every casino without any problems.
They want so much, things that are impossible. And at the end you will be deleted, with an open payout of 300 and 80 € credit.
  • Games selection.
  • Games don't go bad.
  • verification !
  • customer support
• 1 year ago
UPDATE 07/01/2023

Still no reply or email!

UPDATE 03/01/2023 (1 day later)

How I knew it! I took out my limit and gambled away the €900. Today I suddenly see that the finance department has read my messages ➡️ read receipt! I have to be honest, I knew it! They want you to gamble away the money and drive you crazy with the live chat with copy & paste always the same! I immediately blocked my account! HANDS OFF THE CASINO!


An absolute cheek! Apart from the fact that many reviews come from themselves, this casino is more than a lie! I have to admit the first 3 monsters worked out great! Then there was a larger payout and they asked for new documents! Although I had a vip manager and then he blocked me too! They wanted all sorts of documents that went far into someone's privacy! Bank history of private & company accounts, 3 new selfies and the agents tell you different stories! Constantly talked out and meant an immediate transfer that should arrive after minutes as the payouts before should take 5 working days?! Then after 1 week it was said it was up to my bank! Then they said the payment operator is to blame! So such a dishonest thing has rarely happened to me! Hands off! I've already been to the police and will be filing a complaint with the Cyber Police next Tuesday! I was alone in the chat for more than 4 hours today and 3 times the payment was confirmed by 3 different agents but canceled again and new documents were required again and again! Even though I paid in every day and have long since been verified 2 times!
  • Deceptive customer service
  • Payouts will be canceled by you
  • Demand documents that have nothing to do with the casino
  • I could add a lot to this list, but I'll save the time
• 1 year ago
0 stars, beware of this casino! 0 chances of winning! I deposited 3000 euros without withdrawing a single euro! This casino is 0 stars 0 wins! Game bonuses pay a maximum of 5 euros on the one-euro bet! pathetic !!!!!!!!!
  • is not here!!!
  • there are no wins!!!!!
• 2 years ago
An absolutely clean casino, quick payout, large selection of games, quick document check, absolutely recommendable
  • see above
• 2 years ago
Absolutely impeccable casino. Very friendly and helpful chat contact. During the chat, my account was verified easily.

Then (29.07.21) deposited for the 2nd time with a bonus. Conditions met and payment requested via Trustly. Payment received 40 minutes later.

Now the crucial point: Why this casino, which even warns of a potentially serious error when opening the forbidden slots with bonus credits, and refuses to use it, is rated here by the casino guru with a silly 5.9 points.
At the same time, a dirty shack like Casino Empire continues to be rated with 6 points, in spite of the repetitive messing around with customers (see complaints here). For me personally, this is incomprehensible, dear guru team.
  • Very quick payout
  • Huge slot selection
  • When the bonus is active, unauthorized slots are blocked (I think that's great)
  • Absolutely friendly, fun and helpful chat
  • So far, definitely nothing
Safety Index explained

Safety Index of Sunpura Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sunpura Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average5.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Sunpura Casino and related casinos (8)

8All0Opened4Not solved1Solved3Rejected

Complaints directly about Sunpura Casino

Discussion

Sunpura Casino Discussion

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Payment methods

Sunpura Casino payment methods

Currencies
USD,CAD,EUR,JPY,NOK,NZD,PLN,RUB
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