HomeOnline casinosSunpura Casino Review

Sunpura Casino Review

avatarMichal V.
Last updated 12/2023
Safety Index
6.9
User feedbackNot enough data
4 reviews
avatarMichal V.
Last updated 12/2023

Casino closed

Sunpura Casino has been closed and no longer operates.

Doesn't accept players from Ohio
Best casinos available in US-OH
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Pros and cons

  • Multiple currencies in one account
  • Simple and clean website design
  • Live chat support is available 24/7
  • Live dealer games are available
  • Many restricted countries
  • Not all game providers are available for all countries
  • Not all payment methods are available for all countries

Sunpura Casino Review

This review examines Sunpura Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. Sunpura Casino has an Above average Safety Index of 6.9, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Keep reading our Sunpura Casino review to learn more about this casino and decide whether it is a good choice for you.

Safety Index – Sunpura Casino fairness and safety

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Sunpura Casino, we read and assessed Terms and Conditions of Sunpura Casino in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based upon our estimates and collected information, we consider Sunpura Casino a medium-sized online casino. Considering its size, this casino has a high sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find Sunpura Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in Sunpura Casino having a Safety Index of 6.9, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Sunpura Casino T&Cs reviewed

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Sunpura Casino during our review.

Player complaints related to Sunpura Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 1,048 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Sunpura Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 4 player reviews of Sunpura Casino so far, and the score is only determined after a casino has accumulated at least 5 reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Sunpura Casino company information and licenses

Sunpura Casino belongs to N1 Interactive Ltd and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Sunpura Casino has a gambling license in Malta. Their license was granted by Malta Gaming Authority.

About payment methods and win and withdrawal limits

Sunpura Casino accepts 12 payment options. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, Trustly Pay, Maestro, Neosurf, Bank transfer, Jeton, Rapid Transfer, MiFinity.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 5,000 per week No win limit
EUR 15,000 per month
USD 5,000 per week
USD 15,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Sunpura Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Russian No Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes No No

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Sunpura Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Sunpura Casino has a good customer support based on the responses we have received during our testing.

Casino games and slots available at Sunpura Casino

You can play these types of games at Sunpura Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.

Titles supplied by 41 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Push Gaming, BGaming, Endorphina, Wazdan, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Games Inc., Swintt, BB Games, Boomerang Studios, AvatarUX, Retro Gaming, Gamomat, Blue Guru Games, Spearhead Studios, Games Lab, Electric Elephant, Four Leaf Gaming, Hacksaw Gaming, Amusnet, Print Studios, PG Soft (Pocket Games Soft), Reel Play.

Sunpura Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

As of right now, our database holds 7 bonuses from Sunpura Casino, including:

  • 10 FREE SPINS on Book of dead
  • 100% up to $1,000 and 50 extra spins
  • 50% up to $200
  • 75% up to $350 and 25 extra spins
  • 100% up to $750 and 50 extra spins
  • 50% up to $200
  • 75% up to $350 and 25 extra spins

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner N1 Interactive Ltd
  • Established 2021
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sunpura Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Bad
Total complaints: 6
Last updatedLast updated
  • Opened 0
  • Unresolved 2
  • Resolved 1
  • Rejected 3
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 2 complaints from other sources.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Games

      Explore the game selection available at Sunpura Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 10 Not Available: 5

      User reviews of Sunpura Casino

      This is a place to share experience with Sunpura Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 4 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 3 years ago
      Games don't run badly, but everything else is just sad.
      Verification is almost impossible! Passed verification on every casino without any problems.
      They want so much, things that are impossible. And at the end you will be deleted, with an open payout of 300 and 80 € credit.
      • Games selection.
      • Games don't go bad.
      • verification !
      • customer support
      • 3 years ago
      UPDATE 07/01/2023

      Still no reply or email!

      UPDATE 03/01/2023 (1 day later)

      How I knew it! I took out my limit and gambled away the €900. Today I suddenly see that the finance department has read my messages ➡️ read receipt! I have to be honest, I knew it! They want you to gamble away the money and drive you crazy with the live chat with copy & paste always the same! I immediately blocked my account! HANDS OFF THE CASINO!


      An absolute cheek! Apart from the fact that many reviews come from themselves, this casino is more than a lie! I have to admit the first 3 monsters worked out great! Then there was a larger payout and they asked for new documents! Although I had a vip manager and then he blocked me too! They wanted all sorts of documents that went far into someone's privacy! Bank history of private & company accounts, 3 new selfies and the agents tell you different stories! Constantly talked out and meant an immediate transfer that should arrive after minutes as the payouts before should take 5 working days?! Then after 1 week it was said it was up to my bank! Then they said the payment operator is to blame! So such a dishonest thing has rarely happened to me! Hands off! I've already been to the police and will be filing a complaint with the Cyber Police next Tuesday! I was alone in the chat for more than 4 hours today and 3 times the payment was confirmed by 3 different agents but canceled again and new documents were required again and again! Even though I paid in every day and have long since been verified 2 times!
      • Deceptive customer service
      • Payouts will be canceled by you
      • Demand documents that have nothing to do with the casino
      • I could add a lot to this list, but I'll save the time
      • 4 years ago
      An absolutely clean casino, quick payout, large selection of games, quick document check, absolutely recommendable
      • see above
      • 4 years ago
      Absolutely impeccable casino. Very friendly and helpful chat contact. During the chat, my account was verified easily.

      Then (29.07.21) deposited for the 2nd time with a bonus. Conditions met and payment requested via Trustly. Payment received 40 minutes later.

      Now the crucial point: Why this casino, which even warns of a potentially serious error when opening the forbidden slots with bonus credits, and refuses to use it, is rated here by the casino guru with a silly 5.9 points.
      At the same time, a dirty shack like Casino Empire continues to be rated with 6 points, in spite of the repetitive messing around with customers (see complaints here). For me personally, this is incomprehensible, dear guru team.
      • Very quick payout
      • Huge slot selection
      • When the bonus is active, unauthorized slots are blocked (I think that's great)
      • Absolutely friendly, fun and helpful chat
      • So far, definitely nothing

      Sunpura Casino discussion

      Discuss anything related to Sunpura Casino with other players, share your opinion, or get answers to your questions.

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      We want players to understand gambling.
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