HomeOnline casinosLucky Crypto Casino Review

Lucky Crypto Casino Review

avatarIvana F.
Last updated 08/2024
Safety Index
6.4
User feedbackBad
13 reviews
avatarIvana F.
Last updated 08/2024

Casino closed

Lucky Crypto Casino has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • The casino is Bitcoin-friendly
  • Wide variety of bonuses
  • Live chat support is available 24/7
  • Limited responsible gaming options
  • Low withdrawal limits
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Not all game providers are available for all countries

Here is what we found when we reviewed Lucky Crypto Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.

Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. Lucky Crypto Casino came in with a Below average Safety Index of 6.4. This means it does not fully meet our standards for fairness and safety. Find out if Lucky Crypto Casino is the right casino for you by reading the rest of our review.

Is Lucky Crypto Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Lucky Crypto Casino, we read and assessed Terms and Conditions of Lucky Crypto Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

Considering our estimates and the factual data we have collected, Lucky Crypto Casino appears to be a small to average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we know, no relevant casino blacklists include Lucky Crypto Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

Taking into account all factors in our review, Lucky Crypto Casino has scored a Safety Index of 6.4, representing a Below average value. For players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is not a good fit.

Reviewing the T&Cs of Lucky Crypto Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.

We did not find any unfair or predatory rules in the Terms and Conditions of Lucky Crypto Casino during our review.

Complaints from players about Lucky Crypto Casino

Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.

We have found no relevant complaints about this casino.

Lucky Crypto Casino user feedback and reviews

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Based on the 13 user reviews of Lucky Crypto Casino in our database, it has a Bad User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Lucky Crypto Casino company data and licenses

Lucky Crypto Casino is owned by SG International N.V. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

Lucky Crypto Casino has a gambling license issued by Curaçao Antillephone N.V. in Curaçao.

Win and withdrawal limits, payment options

Lucky Crypto Casino accepts deposits via 21 payment methods. This includes: Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, Bitcoin (BTC), idebit, Bank transfer, Inpay, eZeeWallet, Bitcoin Cash (BCH), Tether (USDT), Litecoin (LTC), Ethereum (ETH), Dogecoin (DOGE), Directa24, Jeton, Tron (TRX), Interac, Binance Coin (BNB), Polygon (POL).

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 3,000 per month No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Lucky Crypto Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Spanish Yes Yes Yes
Russian Yes Yes Yes
Japanese Yes Yes Yes
German Yes Yes Yes
Finnish Yes Yes Yes
Italian Yes Yes Yes
French Yes Yes Yes
Norwegian Yes Yes Yes

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Lucky Crypto Casino, withdrawals, and other potential areas of concern. When we tested Lucky Crypto Casino's customer support, we found it to be good.

Lucky Crypto Casino casino games and slots

Lucky Crypto Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.

Games from 60 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Realtime Gaming, Igrosoft, Red Tiger Gaming, Betsoft Gaming, Playson, Amatic, Evoplay, Ezugi, Push Gaming, SA Gaming, BGaming, GameArt, Wazdan, Habanero, Red Rake Gaming, Spinomenal, Leander Games, Booming Games, Tom Horn, High 5 Games, Booongo (BNG), Relax Gaming, edict, Betgames, Ho Gaming, Genii, Platipus, Concept Gaming, Wizard games, Authentic Gaming, Lucky Streak, Spinmatic, Spadegaming, G Games, Apollo Games, Kiron Interactive, BeeFee, Vivo Gaming, OneXtwo Gaming, PG Soft (Pocket Games Soft), Salsa Technology, Worldmatch, Live Games, Oriental Gaming, Fugaso, Stakelogic, LiveG24, 3 Oaks Gaming, CQ9 Gaming, Games Global, Hacksaw Gaming, XPG (xprogaming), Asia Gaming.

Lucky Crypto Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

Our database presently holds 10 bonuses from Lucky Crypto Casino:

  • €5 NO DEPOSIT BONUS
  • UNLIMITED 201% BONUS and 51 extra spins
  • UNLIMITED 300% BONUS and 50 extra spins
  • UNLIMITED 185% BONUS and 58 extra spins
  • UNLIMITED 250% BONUS and 25 extra spins
  • UNLIMITED 195% BONUS and 59 extra spins
  • 30% cashback bonus up to €2,000
  • 31% cashback bonus up to €2,000
  • 32% cashback bonus up to €2,000
  • 33% cashback bonus up to €2,000

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

  • Owner SG International N.V.
  • Established 2021
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Crypto Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Fair
Issues found: 0
Last updatedLast updated

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 19
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 13
  • Rejected 6
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Negative
    Last updatedLast updated
    • Low withdrawal limit: €3,000 / month

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    Games

    Explore the game selection available at Lucky Crypto Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

    Game types

    Slots
    Roulette
    Blackjack
    Betting
    Video poker
    Bingo
    Baccarat
    Jackpot games
    Live games
    Poker
    Craps and dice
    Keno
    Scratch cards
    eSports betting
    Crash games
    Available: 11 Not Available: 4

    User reviews of Lucky Crypto Casino

    This is a place to share experience with Lucky Crypto Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Bad

    Rated by 13 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Summary of player reviews
    Guru AI
    Few positive comments exist across categories, but customer support and payments draw significant criticism. Specifically, negative feedback heavily outweighs positive experiences in these areas.
    Casino Guru
    We want players to understand gambling.
    • 3 years ago
    How is 5x deposit maximum withdrawal allowed!! Pathetic, absolutely predatory terms. My review is too short so I will add some more words: do not play here.
    • Didn't give me AIDS
    • 5x deposit maximum withdrawal on cash deposits without bonus, what the hell
    • 3 years ago
    Hello very very bad casino I waited 8 weeks for my payout and when they finally paid it out they gave me a deposit limit of 1 euro. And then I asked what that was supposed to be, then they told me there was a technical problem where there was also a lie because the deposits worked for my friend. I won too much, so they set a limit of 1 euro. Look for another casino, there are better ones.
    • Nothing positive
    • Waited 8 weeks for payment
    • Customer service very unfriendly
    • Have made a limit of 1 euro with deposits after my profit
    • 3 years ago
    Such a bad casino, despite my gambling addiction, they kept opening my account, and I wrote to them by email and said that I had a gambling addiction and they kept opening the account again.
    • Is there nothing
    • Payouts way too slow
    • Customer service rude and unplanned
    • They do nothing about gambling addiction
    • 3 years ago
    Have requested a withdrawl I asked in chat how long and was told 4 to 6 days I advised them their terms and conditions said 72 hours which they didn't even know about. Mickeal the manager came on the chat and was so rude to me. Terrible customer service from a manager
    • Nothing positive
    • Slow withdrawl
    • No product knowledge
    • 3 years ago
    Worst casino I have ever played in !!!
    Don't play it I assure you it sucks!
    I asked to close my account and I sent the email 2 weeks ago almost and no one responds or wants to close it they just make excuses not to close it !!
    They have a minimum of € 100 for a withdrawal so if they give you free bonuses they are of no use and are almost impossible to convert into real money!
    • 3 years ago
    Games are fair seems like to me. Live support always says wait. Ive had them contact me saying youre withdrawel will be done on monday or tuesday. And a week after im still waiting on it. Withdrawels are threated like a joke here. Waiting more then 2 weeks on a withdrawel is really common. Ive always got my withdrawels but this waiting time just sucks. VIP agreement with VIP manager suddently gone wheb you have big withdrawel. If youre VIP make sure you screenshot youre proof. Be carefull with the terms here to.
    • Fair games
    • Withdrawels to long
    • Terms can be unfair
    • Lies about VIP status
    • 3 years ago
    The bonus and other campaign conditions are completely unreasonable, so don't fall for it.

    With €2 bonar, small increases at first.
    Recycle through, after which you go up to €3400.
    At this point, I started to get really worried, when I thought that it's true that even here someone 100€ max. lift.
    Well, I went to read the conditions and the maximum withdrawal is 3x the given bonus. So €6! XD
    Min. However, the withdrawal limit is already €100 (So it wouldn't have occurred to me to start raising anything, but this is the point anyway).

    If these Monopoli pennies have to be distributed, then at least pay the reasonable profits now, if by some miracle someone hits something with them. The right pod would probably have melted, like the oxygen tank of the maintenance module of the Apollo 13 flight!

    • Slots spin effortlessly
    • Completely unreasonable conditions
    • Slow withdrawals
    • 4 years ago
    Great casino, I loved the games!
    • 4 years ago
    • Nothing positive
    • Long withdrawals have been waiting for more than 12 days
    • Live support unfriendly and no plan
    • 4 years ago
    Very bad casino, paid in with a bonus, and 1500 euros are simply deducted without a reason and that twice, and if you ask, they have no answer
    • 4 years ago
    they don’t pay money from 22.03, they don’t write anything in support except emoticons with smiles, scam, garbage
    • 4 years ago
    So fun and easy to use, new bonuses very often and a great gaming experience.
    • very good support
    • big bonuses
    • lots of games
    • I can't stop playing

    Lucky Crypto Casino discussion

    Discuss anything related to Lucky Crypto Casino with other players, share your opinion, or get answers to your questions.

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