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All41,044Opened918Unresolved5,349Resolved12,898Rejected21,879
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Our verdict Justified complaint

Mr Spin Casino - Player’s struggling to complete KYC verification.

Unresolved Submitted: 22 Dec 2021
Black points: 5,890
Disputed amount: £5,504.81
Safety Index 7.9 Above average
Our verdict No reaction policy

OlympusPlay Casino - Player's struggling to verify account.

Unresolved Submitted: 22 Dec 2021
Black points: 67
Disputed amount: €500
Safety Index 3.8 Low
Our verdict No reaction policy

MrQ Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 22 Dec 2021
Black points: 115
Disputed amount: £1,400
Safety Index 6.8 Above average
Our verdict Player stopped responding

WestCasino - Player’s withdrawal has been delayed.

Closed Submitted: 22 Dec 2021
Disputed amount: €71,000
Safety Index 8.0 High
Our verdict No reaction

VictoriaGames Casino - Player’s winnings have been voided and account blocked.

Unresolved Submitted: 22 Dec 2021
Black points: 1,906
Disputed amount: €6,000
Safety Index 5.7 Below average
Our verdict Case closed

V.Vegas Casino - Player wishes to close their casino account.

Resolved Submitted: 22 Dec 2021
Disputed amount: ??
Safety Index 9.8 Very high
Our verdict Other

Fight Club Casino - Player’s active balance has disappeared.

Closed Submitted: 21 Dec 2021
Disputed amount: €700
Safety Index 8.1 High
Our verdict Case closed

NordSlot Casino - Player's account has been blocked.

Resolved Submitted: 21 Dec 2021
Disputed amount: €417
Safety Index 7.1 Above average
Our verdict Case closed

LiliBet Casino - Player’s winnings have been confiscated.

Resolved Submitted: 21 Dec 2021
Disputed amount: €1,287
Safety Index 8.7 High
Our verdict No reaction policy

Four Crowns Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 21 Dec 2021
Black points: 62
Disputed amount: £801.71
Safety Index 0.2 Very low
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