21Dukes Casino Review

The player from South Africa has requested a withdrawal a week ago. It has been pending since. We rejected the complaint because the player didn't respond to our messages and questions.

The player from South Africa had her account closed without further explanation. We’ve rejected this complaint as unjustified.

The player from New Zealand has withdrawn partial winnings from Free Spins. Remaining funds have been withheld. After a closer examination, we ended up rejecting this complaint as unjustified.

The player from Australia has been accused of irregular betting pattern struggles to withdraw his winnings. We closed this complaint as the player failed to answer to our questions.

The player from South Africa had his bonus winnings cancelled without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Australia has requested a withdrawal more than two weeks ago. Unfortunately, it has been delayed due to random additional check. Player’s complaint has been resolved successfully.

The player from Argentina is struggling to contact the casino regarding depositing and withdrawing options. We rejected the complaint because the player didn't respond to our messages and questions.

The player from Canada has been accused of breaching bonus T&Cs by placing a single bet greater than $5 during the bonus play. After a closer examination, we rejected this complaint as unjustified.

Jolanta, a player from Poland, got stuck in a withdrawal process and the casino requested her to deposit.

The player from South Africa had their real money winnings cancelled due to redeeming a promotional offer on top of them.

The player from Australia had their account blocked without further explanation. Payment was rejected because of mismatch with codes but then he received his winnings.

The player from Croatia had his account blocked after accumulating 200 EUR in winnings. Player’s complaint is now successfully resolved.

The player from South Africa has deposited funds by mistake. Now she’s experiencing difficulties requesting a refund.

The player from France requested a withdrawal and the casino asked him to submit documents for additional verification. This case was successfully resolved.

The player from France has been struggling to receive her winnings for several months. Player’s complaint has been resolved successfully.

The player's win from a cash back bonus was confiscated.

The player from Canada has requested a withdrawal more than a month ago. Unfortunately, it has been delayed due to random additional check. Player’s complaint has been resolved successfully.

The player from Portugal has requested a withdrawal a month ago. He received it.

The player from Argentina requested a withdrawal, but then his account has been closed. The player received his withdrawal.

The payer from Belgium has requested her withdrawal almost two weeks ago. It has been pending since. Player’s complaint has been resolved successfully.

The player from Australia had his account closed for an unknown reason. His winnings of $2,500 weren’t paid out. He received his money, therefore we closed this complaint as 'resolved'.

The player from Switzerland has requested a withdrawal. Unfortunately, the payment seems to be delayed. The complaint was resolved as the player was fully paid out.

The player from South Africa is experiencing difficulties withdrawing his winnings due to ongoing verification. The player managed to receive his withdrawal and the complaint is resolved.

The player from Japan is experiencing difficulties verifying their account but verification was successful.

The player from Spain had the withdrawal and account suspended after accumulating a substantial win. The complaint was resolved. The player received their winnings 3 weeks later.

The player from Australia had his withdrawal suspended due to additional verification.

The player from Australia had her account blocked without an explanation.

The player from Norway has been blocked from the website for an unknown reason. After contacting the Casino they've opened player's account and restore money balance.

The player's withdrawals are stuck due to long verification process. The complaint was solved as the player successfully verified and withdrawn his winnings.

The player from Portugal was asked to provide documents for additional verification. The player decided the case can be considered resolved.

The player from Portugal had her winnings pending due to uncomplete KYC verification. This case was successfully resolved.

Tara, a player from Canada, complained that the casino was delaying his payment.

The player's unable to withdraw his balance from the casino as there are no available payment methods. The complaint was resolved as the player received his balance.

The player from Mexico has been asked to provide documents they don't have. The verification was successful after the player submited the ID he did have.

The player from Japan had his winnings cancelled without further explanation. Player’s complaint has been resolved successfully.

The player from Japan is experiencing difficulties accessing his account. The complaint was resolved as the player's password was reset and could successfuly login into his account again.

The player from South Africa had her account blocked shortly after depositing funds without further explanation. After few days Casino paid all of the winnings to the player.