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All37,723Opened1,043Unresolved4,807Resolved11,827Rejected20,046
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Our verdict Player stopped responding

Winorama Casino - Player’s account has been blocked.

Closed Submitted: 15 Oct 2020
Disputed amount: €100
Safety Index:Very low
Our verdict Player stopped responding

Vulkan Vegas Casino - Player is not able to verify his email address.

Closed Submitted: 15 Oct 2020
Disputed amount: €700
Safety Index:Very high
Our verdict Insufficient evidence from player

Casino Venetian - Player’s being asked to fulfill the wagering requirements.

Closed Submitted: 15 Oct 2020
Disputed amount: €4,800
Safety Index:Low
Our verdict Player stopped responding

Roo Casino - Player wishes to be excluded from the SMS list.

Closed Submitted: 15 Oct 2020
Disputed amount: ??
Safety Index:Very low
Our verdict Case closed

Slotjoint Casino - Player’s deposit has never been credited to his casino account.

Resolved Submitted: 14 Oct 2020
Disputed amount: €20
Safety Index:High
Our verdict Case closed

Vulkan Vegas Casino - Player is struggling to withdraw winnings from Registration bonus.

Resolved Submitted: 14 Oct 2020
Disputed amount: €320
Safety Index:Very high
Our verdict Player stopped responding

Greenplay Casino - Player’s winnings have been voided.

Closed Submitted: 14 Oct 2020
Disputed amount: €5,000
Safety Index:Above average
Our verdict Case closed

Fortune Clock Casino - Player’s refund has been delayed.

Resolved Submitted: 13 Oct 2020
Disputed amount: €300
Safety Index:Below average
Our verdict No reaction policy

PokerStars Casino BG - Player’s struggling to complete additional account verification.

Unresolved Submitted: 13 Oct 2020
Black points: 43
Disputed amount: $835
Safety Index:Above average
Our verdict Player stopped responding

Winorama Casino - Player’s withdrawal has been delayed.

Closed Submitted: 13 Oct 2020
Disputed amount: €600
Safety Index:Very low
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