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All39,300Opened948Unresolved5,109Resolved12,366Rejected20,877
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Our verdict Case closed

TrueFlip Casino - Player’s funds have disappeared from the account.

Resolved Submitted: 01 Sep 2021
Disputed amount: €140
Safety Index 6.4 Below average
Our verdict Unjustified complaint

Casino Planet - Player’s withdrawals have been delayed.

Closed Submitted: 01 Sep 2021
Disputed amount: £2,200
Safety Index 7.1 Above average
Our verdict Case closed

V.Vegas Casino - Player’s struggling to complete account verification.

Resolved Submitted: 01 Sep 2021
Disputed amount: 950,000 Ft
Safety Index 9.8 Very high
Our verdict Player stopped responding

Nine Casino - Player’s withdrawal has been delayed.

Closed Submitted: 01 Sep 2021
Disputed amount: C$200
Safety Index 8.8 High
Our verdict No reaction policy

Stay Lucky Casino - Player’s winnings have been voided.

Unresolved Submitted: 31 Aug 2021
Black points: 768
Disputed amount: €8,000
Safety Index 2.0 Very low
Our verdict Player stopped responding

Tipsport Casino SK - Player’s bonus has not been activated.

Closed Submitted: 31 Aug 2021
Disputed amount: €10
Safety Index 9.7 Very high
Our verdict Player stopped responding

V.Vegas Casino - Player is not able to verify her email address.

Closed Submitted: 31 Aug 2021
Disputed amount: €50
Safety Index 9.8 Very high
Our verdict Case closed

GratoWin Casino - Player is struggling to verify his account.

Resolved Submitted: 31 Aug 2021
Disputed amount: €99
Safety Index 3.2 Very low
Our verdict Player stopped responding

True Blue Casino - Player is not satisfied with casino services.

Closed Submitted: 31 Aug 2021
Disputed amount: A$2,500
Safety Index 7.6 Above average
Our verdict No reaction policy

Bet2U Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 31 Aug 2021
Black points: 30
Disputed amount: €330
Safety Index 1.6 Very low
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