HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,000Opened748Unresolved5,591Resolved13,298Rejected22,363
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Beem Casino - Player’s deposit has never been credited to the account.

Unresolved Submitted: 01 Aug 2022
Black points: 30
Disputed amount: 133 CHF
Safety Index 2.4 Very low
Our verdict Case closed

LuckyDreams Casino - Player's withdrawal has been blocked.

Resolved Submitted: 01 Aug 2022
Disputed amount: €4,000
Safety Index 6.6 Above average
Our verdict Player stopped responding

Berry Casino - Player complains that he didn’t receive cashback bonus.

Closed Submitted: 01 Aug 2022
Disputed amount: €220
Safety Index 8.4 High
Our verdict Insufficient evidence from player

IceBet Casino - Player’s experiencing difficulties withdrawing his winnings.

Closed Submitted: 01 Aug 2022
Disputed amount: €4,600
Safety Index 9.3 Very high
Our verdict Player stopped responding

Lapilanders Casino - Player’s withdrawal has been delayed.

Closed Submitted: 31 Jul 2022
Disputed amount: $147
Safety Index 4.9 Low
Our verdict Case closed

CatCasino - Player’s deposit has never been credited to his casino account.

Resolved Submitted: 31 Jul 2022
Disputed amount: €80
Safety Index 9.0 Very high
Our verdict Player stopped responding

MyStake Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 31 Jul 2022
Disputed amount: €3,800
Safety Index 9.7 Very high
Our verdict Player stopped responding

OXI Casino - Player’s struggling to withdraw his winnings.

Closed Submitted: 31 Jul 2022
Disputed amount: €11,376
Safety Index 8.5 High
Our verdict Other

BABIBET Casino - The player's winnings were voided.

Closed Submitted: 31 Jul 2022
Disputed amount: 14,900 NT$
Safety Index 2.1 Very low
Our verdict Player stopped responding

Rollbit Casino - The player's withdrawal is delayed.

Closed Submitted: 30 Jul 2022
Disputed amount: $385,000
Safety Index 4.1 Low
Show more complaints (+10)
Showing 35,011 - 35,020 of 42,000 complaints
1...3,501 3,502 3,503...4,200
Go to pageof 4,200 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.