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Berry Casino Review

Casino closed

Berry Casino has been closed and no longer operates.

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N1 Interactive Ltd
2022
< $1,000,000
OverviewUser reviews25Safety Index explainedDiscussion1

Casino closed

Berry Casino has been closed and no longer operates.

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Berry Casino Review

In this review, Berry Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Berry Casino has a High Safety Index of 8.3, which makes a recommendable option for most players in terms of fairness and safety. Take a look at our full Berry Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Is Berry Casino fair and safe? Safety Index explained

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.

In our Berry Casino review, we carefully went through and inspected the Terms and Conditions of Berry Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Based upon our estimates and collected information, we consider Berry Casino a small to medium-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

As far as we are aware, no relevant casino blacklists mention Berry Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All in all, when combined with other factors that come into play in our review, Berry Casino has landed a High Safety Index of 8.3. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.

Note: According to our records, Berry Casino is related to 2 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Berry Casino.

Terms and Conditions of Berry Casino evaluated

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of Berry Casino during our review.

Player complaints submitted about Berry Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We have found no relevant complaints about this casino.

Berry Casino user feedback and reviews evaluated

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Berry Casino has a Good User feedback score based on the 25 user reviews in our database. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Berry Casino is owned by N1 Interactive Ltd and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Berry Casino has been granted a gambling license in Malta issued by Malta Gaming Authority.

Payment methods, win and withdrawal limits

Berry Casino supports 23 payment options. This includes: Neteller, Skrill, Payz (ecoPayz) , VISA, Mastercard, Sofort Banking, Trustly, EPS, Maestro, Neosurf, Online bank transfer, iDebit, SIRU, Bank transfer, Flexepin, Inpay, Interac, Rapid Transfer, MiFinity, PayOp, Brite, emerchantpay, Kluwp.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 2,000 per day No win limit
EUR 7,500 per week
EUR 15,000 per month
USD 2,000 per day
USD 7,500 per week
USD 15,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at Berry Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes Yes Yes24/7
Finnish Yes Yes No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Berry Casino, managing your account, withdrawals, or other matters. Berry Casino has an average customer support, judging by the results of our testing.

Berry Casino casino games and slots

Berry Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.

Casino games from 57 game providers are offered. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Push Gaming, BGaming, Endorphina, Wazdan, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Quickfire, Gaming1, Jelly, Fantasma Games, Reel Life Games, Swintt, Authentic Gaming, BB Games, Boomerang Studios, Bulletproof Games, Reflex Gaming, Northern Lights Gaming, TrueLab Games, Bang Bang Games, Four Leaf Gaming, PGsoft (Pocket Games Soft), Reel Play, Games Inc., Leap Gaming, Hot Rise Games, Gamevy, AvatarUX, Peter & Sons, Blue Guru Games, Games Lab, Silverback Gaming, Golden Rock Studios, Electric Elephant, 4ThePlayer, Print Studios.

Berry Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 3 bonuses from Berry Casino, which are listed in the 'Bonuses' section of this review.

Note: Our separate page features details on Berry Casino bonuses for additional information about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (3)
English customer support
All languages (3)
English live chat
All languages (2)

Game providers
Show all (57)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Novomatic
  • Big Time Gaming
  • ELK Studios

Positives

  • Good selection of games
  • Simple and clean website design
  • Live chat support is available 24/7
  • Various responsible gaming options available

Negatives

  • Many restricted countries

Interesting facts

  • Small international casino
Author & Guarantor: Natalia Burlutskaia Last updated: 02 Jan 2023 Anything incorrect or missing? Let me know
Casino Bonuses

Berry Casino bonuses

Browse all bonuses offered by Berry Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (25)

User reviews of Berry Casino

This is a place to share experience with Berry Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 25 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 year ago
I like this casino. Even though several games were left out of the bonus, there were still a lot of play and go games that I like to play. I got a withdrawal of 240e from the bonus and the account confirmation and withdrawal went quickly. The money was in the bank account within 2 hours of accepting the withdrawal request.
I would like to play at this casino again.
  • fast account verification
  • fast withdrawals
  • Little bit high wagering requirements
• 1 year ago
Let me start off by saying that I played here because of the interface and the logo. The site looks and works pleasantly, even on mobile. Unfortunately, I was disappointed with Berry Casino in the end. The bonuses here are just ridiculous, they seem good at first, but then you get x50 wager with 2.5 EUR max bet! And there are pretty much no good games to play during bonus wagering as well! It seems like there are a lot of games, but all the games are restricted during bonus wagering. Overall, I can't recommend this casino, unless you plan to play without bonuses.
  • Nice interface
  • A lot of games
  • A lot of payment methods
  • Ridiculous bonus offers
  • Terrible wager requirmentsw
  • Bad German translation
• 1 year ago
Good day,

I think this is the N1 Group's worst casino so far.

I made the 1st deposit and took advantage of the welcome offer.

It was almost impossible to find a "playable" slot from the provider Pragmatic Play / No Limit City as almost all of them were blocked.

This made the welcome offer so unattractive right off the bat as you were forced to take slots from providers you would otherwise never take.

It's a shame because the site is very nice.

greeting
  • Nice design of the site
  • Very many blocked games in "Wager"
  • Welcome offer could be better as well
  • High Wager ( 50x - from bonus amount )
  • not entirely smooth
• 1 year ago
The selection of games is good. However, you should read the bonus terms and conditions carefully. All games with "Bonus Buy Feature" are prohibited and do not open. Thus, almost all games from Pragmatic Play are blocked. This makes the bonus very unattractive.

The casino should reconsider this approach and not ban the games directly, just disable or sanction use of the feature.
  • Good selection of games
  • Very few games in the bonus
• 1 year ago
I was able to meet all bonus requirements and was happy to withdraw 300.00. Initially had difficulties because of the verification and money (payout) was canceled again after a very short time. So I asked Daniel and he quickly helped me to submit the rest and then also confirmed the verification for me. Kudos to Daniel!! I submitted the withdrawal request on Sunday and the money was in my account on Tuesday. keep it up, great support!
  • very good support,
  • Acting quickly Daniel is particularly good at support
Berry Casino
I'm glad to hear that you were able to meet all bonus requirements and requested a withdrawal of 300.00. I apologize for the initial difficulties with verification and the temporary withdrawal cancellation. Glad to hear that Daniel was quick to help you and assisted you in submitting the missing information and confirming the verification. Thank you for the compliment to Daniel!

Regarding your withdrawal request, it's great to know that the money was already in your account on Tuesday after you submitted the request on Sunday. We strive to provide excellent support and we will continue to maintain the same standard of service. Thank you for your positive feedback and for choosing us as your platform. If you have any further questions or need assistance, please do not hesitate to contact us.

Kind regards,
SupportBerry
• 2 years ago
1000 Euro payout is rejected every time without checking the verification documents beforehand Chat support is also helpless and writes every time that they check it.
  • Wagner could be implemented
  • Many Games Treat Bonuses
  • Payment rejected several times despite existing documents
  • Live chat can't help
Berry Casino
Hi hzwxnkpfjn!

Thank you for your feedback.
Verification is a standard document verification process. Therefore, until the verification of the account, all payments are suspended.
Please email us at support@berrycasino.com and we will help you through the document verification process.

Kind regards,
Support Berry
• 2 years ago
First deposit 50eur went through. Seconds later they cut access to casino. I asked for refund. They would pay back my money only if I provided a lot of documents. Very bad first experience and definitely my last with this operator. Customer support hostile.
Berry Casino
Hi Gambler77!

We are very sorry to hear about your situation.
Please email us at support@berrycasino.com to resolve this situation.

Kind regards,
Support Berry
• 2 years ago
I don't want to bad mouth this site but I asked questions before I joined and as soon as I went to withdraw the rules changed I clearly asked if I was able to withdraw with visa in Ireland I was told.. Well here is a list of countries that can't and Ireland is not on it so yes you can so I joined deposit and as soon as I went to withdraw there it is ya can't bank only. But even at that I waited 6 days to see it in my bank but nope never arrived then I was told to get a bank statement and prove it now at this stage I've enough I closed my account they do not give what they advertise and withdrawal is poor I would try somewhere else if I was you... Since I uploaded this they still have not paid my money..
  • Staff are very helpful but can do nothing
  • Why have live chat they can do nothing to help
  • You don't offer what you advertise
  • The 5 day bank withdrawal is rubbish you look for more statements after the 5 day limit
Berry Casino
Hello Cabra54!
Our goal is to help our customers. It is really very sad to hear about your situation. Please provide your email address where you made the registration. We will be happy to contact you to resolve the situation, and we will do our best to make sure you have the best impression of us.

Kind regards,
Support Berry
• 2 years ago
Not a nice experience. Incredibly laggy. Not even one slot was fluent. Bonus not directly received. Had to write with support for that. Atleas the support was fast. Search bar sometimes doesn't work. Way more slots Locked for bonus than written in terms and conditions. All in all not recommended.
  • Good support with fast responses
  • Okayish layout with a solid offering of providers
  • Incredibly laggy
  • Search bar laggy
  • More slots locked
Berry Casino
Hi yoursmallshadow!

Thank you for your comments! We are very sorry that you had a bad experience with us. We are working to be better for you. We hope you will not be disappointed the next time you visit us.

Kind regards,
Support Berry
• 2 years ago
Good casino. Large selection of games. A lot of bonuses. Friendly support.
Berry Casino
Hello jw6954418!

Thank you for your feedback. We try to evolve for our customers to make you feel comfortable with us.

Kind regards,
Support Berry
• 2 years ago
I have enjoyed playing at this casino and would totally recommend it. Great customer support by the way.
Berry Casino
Hi Emmy!

Thank you for your feedback, we are very pleased.

Kind regards,
Support Berry
• 2 years ago
I enjoyed playing here, great variety of games and nice support, got a lot of bonuses.
  • a large selection of games
  • many bonuses
  • nice support
  • Of the negatives, I would note that the website can still be worked on, especially the design
Berry Casino
Hello Mary1379!

We are very glad that you enjoyed playing with us! We will make our design better, we assure you!

Kind regards,
Support Berry
• 2 years ago
I really like your site, the design is simple, but very cool! I would like to see more cool games and slots. The withdrawal process took a long time.
Good luck!
Berry Casino
Hi Sula!

Thank you for your honest feedback. Your comments will help us be better!


Kind regards,
Support Berry
• 2 years ago
Good casino, big first deposit bonus and often there are some promotions, cashouts come fast and good support is always ready to help !
  • fast payments
  • a lot of games
  • good support and bonuses
Berry Casino
Hi mr1nice3!

Thank you for your honest feedback. We are glad that you are enjoying the game with us!

Kind regards,
Support Berry
• 2 years ago
Nice casino, interesting games. Lost at the frist but after was in plus in 100 Euro
  • interesting games
  • No minuses
Berry Casino
Hello Qoormen!

We are very pleased that you enjoyed playing with us. It's a great start with us, but we're sure you can win more!

Kind regards,
Support Berry
• 2 years ago
Support, withdrawal, deposits - fast
a lot of promotions and variety of games
That` s why i am playing here for 3 months
  • fast working
  • a lot of games
Berry Casino
Hello!

We are very happy that you enjoy playing with us. We always try to do the best for our customers!

Kind regards,
Berry Casino support
• 2 years ago
150 euros x0.30 euros played 3 times free spins and a maximum of x15 paid for the bet. The games kept loading as if they were doing something about it.
  • Straight to 0
  • No fun
Berry Casino
Hello!

We are sincerely sorry that you have such an opinion, and you are dissatisfied with the game session. However, the result of the game does not depend on the casino, we are not the owners or developers of our slots, and can not influence the payoff. We can guarantee you that the outcome of each game round is completely random and depends only on luck.


With the best regards,
Berry Casino
• 2 years ago
A mess that couldn't get any dirtier
The RTP is far below level
The RNG is how the casino wants it, not random

  • The only good thing is NOT to open an account with these scammers
  • Games are just copies so fake games (MANIPULATION)
  • RNG controlled by the casino
  • Stated RTP a LIE by the casino
  • Bonus will not be credited
  • For me the most criminal casino that has been put online in years
Berry Casino
Hello!

We are very sorry to hear about your experience on our site.
We want to draw your attention to the fact that the RTP value is determined by the provider - the developer of the game, it doesn't depend on the casino. Also, we do not influence or regulate the payout in the slot machines. The outcome of the game series is generated on the servers of the company-developer, that is why we can guarantee that the outcome of each game round is completely random and depends only on luck.

With the best regards,
Berry Casino
• 2 years ago
The few times I have used this site, I have thoroughly enjoyed it. It's very efficient and the charming (and adorable) design always lifts my spirits. I highly recommend.
Berry Casino
Dear Shalt,

Glad to have you with us!

Kind regards,
Berry Casino support
• 2 years ago
I liked this casino from the first glance by its design (I'm a vegan). Secondly, I appreciated the quick registration process (very few casinos have the same quick response). Thirdly, I liked the smooth user experience and people working in the support. The atmosphere of this casino is very friendly. I liked Montesuma Megaways game which I meet here for the first time.
  • Quick response
  • Friendly atmosphere
  • Wide selection of live dealer games
  • Crypto currency is not allowed
Berry Casino
Dear Player,
Thanks a lot for your feedback on our Casino!
We're doing our best to make everyone happy and feel delighted playing at Berry Casino, and we will be glad to see you with us again soon!

Kind regards,
Berry Casino support
• 2 years ago
Everything is clear and fast, and all my fav games are available.
Satisfied with fast transactions of deposit and withdrawal.
  • mob design
Berry Casino
Dear Player,

Glad to have you with us!

Kind regards,
Berry Casino support
• 2 years ago
Nice new brand!
The only thing - my cashout was a bit long but the guys at chat helped me quickly and even gave me 20 fs for waiting.
So nothing to complain about.
p.s. also cashout bonus is nice.
  • nice support
  • good bonuses
  • fresh brand so they do everithing for players now
  • a bit long cashout
  • design could be better
Berry Casino
Dear Player,

We are glad you had a nice time and positive vibes with Berry Casino!

Kind regards,
Berry Casino support
• 2 years ago
Zero stars would be better. Absolutely dishonest. Bonus promised but not kept. During the game (and especially while winning) the game is deactivated because you have reached the loss limit. Chat is unavailable except for a chatbot which is no help whatsoever
  • Promised bonus not granted
  • Chat unavailable
  • Dubious limits active
Berry Casino
Dear Player,
You don't have a loss limit, but rather a wager limit, which works in a different way. You were blocked from further play since you had reached the specified wager limit with your turnover from playing games.
With regards to your welcome bonus:
The bonus code is issued automatically when you make your first deposit with the promo code. To make sure you have the bonus added, you need to enter the promo code at the deposit stage. Some players don't like to play with bonus, thus we don't add it to everyone automatically on their first deposit.
The first time you came to chat, if you requested an agent, this issue would have been resolved and possibly you would have had a much more pleasant experience
The second time - the agent said that only English support is available, unfortunately we currently don't have 24/7 coverage for German speaking agents.
The third time - I apologize, there was an issue with the chat bot routing which we have now resolved.
I'm sorry your experience with us wasn't positive, and thank you for highlighting some of the issues we have since launching a month ago.

Kind regards,
Berry Casino support
Safety Index explained

Safety Index of Berry Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Berry Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.3/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

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Complaints about Berry Casino and related casinos (28)

28All1Opened0Not solved13Solved14Rejected

Complaints directly about Berry Casino

Complaints about related Slotman Casino (11)

Resolved Our verdict

Case closed

Disputed amount: €20
Slotman Casino
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Submitted: 22 Mar 2023
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Disputed amount: €280
Slotman Casino
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Submitted: 16 Feb 2023
Resolved Our verdict

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Disputed amount: Can$35
Slotman Casino
Safety Index:High
Submitted: 07 Nov 2022
Resolved Our verdict

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Disputed amount: 75 CHF
Slotman Casino
Safety Index:High
Submitted: 28 Sep 2022
Resolved Our verdict

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Disputed amount: A$377
Slotman Casino
Safety Index:High
Submitted: 07 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: 17,000 ₴
Slotman Casino
Safety Index:High
Submitted: 04 Jun 2022
Show more complaints (+4)
Discussion

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