HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,019Opened889Unresolved5,762Resolved13,648Rejected22,720
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Posido Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 08 Jun 2026
Disputed amount: €170
Safety Index 8.0 High
Our verdict Insufficient evidence from player

RollXO Casino - Player's funds are wrongly deducted due to a software error.

Closed Submitted: 08 Jun 2026
Disputed amount: A$2,750
Safety Index 8.3 High
Our verdict Case closed

1win Casino - Player's deposit has been delayed.

Resolved Submitted: 08 Jun 2026
Disputed amount: 3,000 INR
Safety Index 8.7 High
Our verdict Player stopped responding

RichSweeps Casino - Player's winnings have been confiscated.

Closed Submitted: 07 Jun 2026
Disputed amount: $30
Safety Index 4.5 Low
Our verdict Unjustified complaint

12Bet Casino - Player's winnings have been confiscated.

Closed Submitted: 07 Jun 2026
Disputed amount: ৳101,530
Safety Index 7.0 Above average
Our verdict Player stopped responding

Manekispin Casino - Player’s account is closed and winnings confiscated.

Closed Submitted: 07 Jun 2026
Disputed amount: €290
Safety Index 6.2 Below average
Our verdict Player stopped responding

Lysti Casino - Player's winnings are confiscated.

Closed Submitted: 07 Jun 2026
Disputed amount: €4,700
Safety Index 7.7 Above average
Current status Waiting for casino to reply 6d 20h 21m 45s

SlotNeo Casino - Player claims account was not closed despite self-exclusion request.

Opened Submitted: 07 Jun 2026
Safety Index 5.3 Below average
Our verdict Case closed

SupaBet Casino - Player’s account has been closed.

Resolved Submitted: 07 Jun 2026
Disputed amount: 8,339 zł
Safety Index 7.5 Above average
Our verdict Player stopped responding

Betmaster Casino MX - Player’s winnings haven’t been received yet.

Closed Submitted: 07 Jun 2026
Disputed amount: Mex$70,000
Safety Index 8.4 High
Show more complaints (+10)
Showing 3,451 - 3,460 of 43,019 complaints
1...345 346 347...4,302
Go to pageof 4,302 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.