HomeOnline casinos12Bet Casino Review

12Bet Casino Review

avatarMária B.
Last updated 09/2025
Safety Index
7.0
User feedbackNot enough data
1 review
avatarMária B.
Last updated 09/2025

Read our 12Bet Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Important (2)
Doesn't accept players from Ohio
Best casinos available in US-OH
Stake Casino Logo
Stake Casino
Guru choice
Sportzino Casino Logo
Sportzino Casino
Great customer support
Fortune Wins Casino Logo
Fortune Wins Casino
Overall good casino

Pros and cons

  • Wide selection of game genres
  • Website is translated into many languages
  • Interesting VIP program
  • Mobile casino app for Android and iOS
  • Live chat support is available 24/7
  • Supports many payment methods
  • Not all payment methods are available for all currencies

Casino screenshots

12Bet_Casino_homepage_desktop
12Bet_Casino_game_gallery_desktop
12Bet_Casino_promotions_desktop

12Bet Casino Review

12Bet Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. 12Bet Casino achieved an Above average Safety Index of 7.0. It is a solid choice for players who care about fairness and safety. Read our 12Bet Casino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – 12Bet Casino fairness and safety

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the 12Bet Casino Terms and Conditions as part of our review of 12Bet Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.

Based upon our estimates and collected information, we consider 12Bet Casino a big online casino. This casino has a low value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, 12Bet Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

On the whole, also considering other contributing factors in our assessment, 12Bet Casino has achieved a Safety Index of 7.0, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.

12Bet Casino Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of 12Bet Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Complaints from 12Bet Casino players

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 720 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

12Bet Casino user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 1 player review of 12Bet Casino so far. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of 12Bet Casino

12Bet Casino is in the ownership of Pexcellent Services Ltd B.V. and has an annual revenue estimate greater than $1,000,000. This makes it a small to medium-sized online casino according to our classification.

12Bet Casino holds licenses issued by licensing authorities in these geographic areas: Curaçao (Curaçao Gaming Authority), Comoros (Anjouan Gaming).

Withdrawal limits, win limits, and payment method options

12Bet Casino supports 53 payment methods. This includes: Bitcoin (BTC), Bank transfer, bKash, Upay Bangladesh, Nagad, Rocket, CIMB Bank, DuitNow, Touch'n Go, DirePay, Help2Pay, Fpay, BigPayz, SpeedPay, Dai (DAI), Dogecoin (DOGE), Tether (USDT), Binance Coin (BNB), GrabPay, QR code payment, Malayan Banking Berhad (Maybank), Boost, Cardano (ADA), Ethereum (ETH), Bangkok Bank, True Money, Siam Commercial Bank (SCB), ViettelPay, 1VNPAY, MoMo E-Wallet, ZaloPay, Paytm, Google Pay, Worldpay, Unified Payments Interface (UPI), VTB bank, VPBank, EXIMBANK, MB Bank, Asia Commercial Bank (ACB), BIDV, Vietcombank, Techcombank, OK Pay, Sacombank, Tien Phong Bank (TPBank), ShopeePay, DANA, QRIS, Bank Rakyat Indonesia (BRI), OVO, Bank Central Asia (BCA), Bank Negara Indonesia (BNI).

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 5,000 per day No win limit
EUR 10,000 per week
EUR 20,000 per month
Withdrawal limit also applies to progressive jackpot wins!
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at 12Bet Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Korean Yes Yes Yes24/7
Thai Yes Yes Yes24/7
Vietnamese Yes Yes Yes24/7
Chinese Yes Yes Yes24/7
Indonesian Yes Yes Yes24/7
Bengali Yes Yes Yes24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at 12Bet Casino, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at 12Bet Casino came across as good in our tests.

Casino games and slots available at 12Bet Casino

12Bet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 39 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, SA Gaming, Endorphina, Booongo (BNG), AdvantPlay, PlayAce, JILI, 5G Games, Vgaming, Gameplay Interactive, World Entertainment, Fa Chai Gaming, YeeBet Gaming, Joker, Skywind Group, Dream Gaming, Spadegaming, EEAi, Sexy gaming, Spribe, AP Gaming, TC Gaming, CQ9 Gaming, SABA Sports, Nextspin, King Midas (Kingmaker), V8 Poker, BTi Sportsbook, Pegasus, Allbet Gaming, Won Casino, TFGaming.

Bonuses and codes offered by 12Bet Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

At present, there are 7 bonuses from 12Bet Casino in our database, including:

  • 100% up to 125,000 ₩
  • 100% up to ৳6,000
  • 200% up to 3,000 RM
  • 150% up to 5,000 ฿
  • 77% up to 1,000,000 Rp
  • 100% up to 5,000 INR
  • 150% up to 1,000,000 ₫

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner Pexcellent Services Ltd B.V.
  • Operator Pexcellent Services Ltd B.V.
  • Established 2008
  • Estimated annual revenues > $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of 12Bet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Somewhat unfair
Issues found: 2
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Good
Total complaints: 4
Last updatedLast updated
  • Opened 0
  • Unresolved 2
  • Resolved 0
  • Rejected 2
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Important
      Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
      Important: Casino applies withdrawal limits to progressive jackpot wins This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
      Unfair terms and conditions
      • Winnings may be forfeited if card counting strategies are detected
      • Casino voids gaming account balances after less than two years of account inactivity

      Games

      Explore the game selection available at 12Bet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 14 Not Available: 1
      Real Games
      Verified by Gamecheck

      Game providers

      Show all (39)
      • NetEnt
      • Nolimit City
      • Pragmatic Play
      • Playtech
      • Apricot (Microgaming)
      • Evolution Gaming
      • SA Gaming

      12Bet Casino bonuses

      Browse all bonuses offered by 12Bet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      No bonuses available for players from Ohio

      Unfortunately, it seems that 12Bet Casino does not offer any bonuses to players from your country.

      Payments

      Browse an overview of payment methods supported by 12Bet Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (53)
      • Bitcoin (BTC)
      • Bank transfer
      • Unified Payments Interface (UPI)
      • Paytm
      • True Money
      • Worldpay
      • Siam Commercial Bank (SCB)

      Transaction limits

      Withdrawal limits
      €20,000
       per month
      €10,000
       per week
      €5,000
       per day
      Applied to progressive jackpot wins
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      BDTIDRINRKRWMYRTHBVND

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 7 languages
      EnglishChineseBengaliIndonesianKorean 2 more
      Live chat
      Available in 7 languages
      EnglishChineseBengaliIndonesianKorean 2 more
      Customer support:
      Available in 7 languages
      EnglishChineseBengaliIndonesianKorean 2 more
      Live chat rating
      Good
      Last updatedLast updated
      Date and tester
      Rating
      25 Sep 2025
      Mária B.
      Excellent
      30 Oct 2024
      Natalia J.
      Subpar

      User reviews of 12Bet Casino

      This is a place to share experience with 12Bet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 1 user

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.

      Nobody has submitted a written review of 12Bet Casino yet

      Be the first one to share your experience in more detail.

      Write a review

      12Bet Casino discussion

      Discuss anything related to 12Bet Casino with other players, share your opinion, or get answers to your questions.

      Casino Guru
      We want players to understand gambling.
      Looking for 12Bet Casino? Here's what to know

      12Bet Casino isn't licensed in United States. Players are choosing these top, safe and legal casinos instead:
      Stake Casino Logo
      Stake Casino
      Guru choice
      Sportzino Casino Logo
      Sportzino Casino
      Great customer support
      Fortune Wins Casino Logo
      Fortune Wins Casino
      Overall good casino
      Crown Coins Casino Logo
      Crown Coins Casino
      Overall good casino
      Show available casinos
      flash-message-reviews
      User reviews – Write own casino reviews and share your experience
      Fury of Anubis_Push notification
      Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!