The player from India faces an unresolved deposit issue with 1win Casino after depositing INR 3,000 on June 2, 2026, which was marked as "Canceled" despite being successfully transferred. He has provided all necessary evidence but reports ongoing delays and stalling tactics from customer support.
1win Casino - Player's deposit has been delayed.
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Current status
Waiting for Casino Guru to reply
6d 6h 11m 42s
1win Casino
Safety Index 8.4 HighCase summary
Discussion
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18 hours ago
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18 hours ago
Hello,
Thank you very much for submitting your complaint. I'm sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it's a complicated process that takes one month approximately. In these cases, the casino usually has its hands tied.
I'm sorry that we couldn't be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.
Best regards,
Attila
