HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,044Opened747Unresolved5,594Resolved13,315Rejected22,388
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

LetsLucky Casino - The player's deposit disappeared.

Closed Submitted: 20 Dec 2022
Disputed amount: C$30
Safety Index 6.3 Below average
Our verdict Unjustified complaint

Elite24Bet Casino - The player's account has been closed.

Closed Submitted: 20 Dec 2022
Disputed amount: €1,500
Safety Index 5.4 Below average
Our verdict Case closed

Svenbet Casino - The player's deposit was not credited.

Resolved Submitted: 20 Dec 2022
Disputed amount: 741 kr
Safety Index 2.1 Very low
Our verdict Case closed

1GoodBet Casino - Player's criticizing the bonus policy.

Resolved Submitted: 20 Dec 2022
Disputed amount: €2,360
Safety Index 5.5 Below average
Our verdict Player stopped responding

V.Vegas Casino - Player's withdrawals have been declined.

Closed Submitted: 20 Dec 2022
Disputed amount: €800
Safety Index 9.8 Very high
Our verdict Insufficient evidence from casino

Cyber.bet Casino - Player's account was blocked.

Unresolved Submitted: 20 Dec 2022
Black points: 1,128
Disputed amount: $1,000,000 CLP
Safety Index 2.1 Very low
Our verdict Justified complaint

Ditobet Casino - Player's account has been blocked.

Unresolved Submitted: 20 Dec 2022
Black points: 21,037
Disputed amount: €33,000
Safety Index 1.5 Very low
Our verdict Player stopped responding

Tropica Casino - Player’s withdrawal has been delayed.

Closed Submitted: 20 Dec 2022
Disputed amount: $135
Safety Index 2.2 Very low
Our verdict Player stopped responding

WinBet Casino BG - Player is asking for help.

Closed Submitted: 20 Dec 2022
Disputed amount: 2,000 лв
Safety Index 8.9 High
Our verdict Player stopped responding

Parimatch Casino IN - Player’s withdrawal has been delayed.

Closed Submitted: 20 Dec 2022
Disputed amount: 50,000 INR
Safety Index 5.8 Below average
Show more complaints (+10)
Showing 33,231 - 33,240 of 42,044 complaints
1...3,323 3,324 3,325...4,205
Go to pageof 4,205 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.