HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42573Opened805Not solved5385Solved12058Rejected24325
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $1,000

High Country Casino - Player’s struggling to withdraw her winnings.

High Country Casino
Safety Index:Below average Submitted: 01 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €20,000

Betmaster Casino - Player’s struggling to complete account verification.

Betmaster Casino
Safety Index:High Submitted: 01 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €6,000

BitStarz Casino - Player’s bonus privilege has been withdrawn.

BitStarz Casino
Safety Index:Very high Submitted: 01 Nov 2021
Case closed Our verdict

Other

Disputed amount: €335

Vulkan Vegas Casino - Player’s account has been closed due to deposit sent from 3rd party credit card.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 01 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: £400

CobraSpins Casino - Player’s withdrawal has been delayed.

CobraSpins Casino
Safety Index:Very low Submitted: 01 Nov 2021
Unresolved Our verdict

No reaction, good regulator

Black points: 60
Disputed amount: £57

Cheeky Riches Casino - Player’s struggling to withdraw his remaining balance.

Cheeky Riches Casino
Safety Index:Below average Submitted: 01 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: $320

Silveredge Casino - Player’s dissatisfied with obligatory deposit wagering before withdrawing funds.

Silveredge Casino
Safety Index:Low Submitted: 01 Nov 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: $280

1xBet Casino - Player is extremely dissatisfied with high withdrawal fees.

1xBet Casino
Safety Index:Above average Submitted: 01 Nov 2021
Case closed Our verdict

Other

Disputed amount: €15,000

Vulkan Vegas Casino - Player has been accused of opening multiple accounts.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 01 Nov 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 121
Disputed amount: £500

Harry's Casino - Player’s withdrawal has been delayed.

Harry's Casino
Safety Index:Very low Submitted: 01 Nov 2021
Show more complaints (+10)
Showing 33,221 - 33,230 of 42,573 complaints
1...3322 3323 3324...4258
Go to pageof 4,258 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news