HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42629Opened805Not solved5388Solved12075Rejected24361
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: Can$450

Betzest Casino - Player’s struggling to complete account verification.

Betzest Casino
Safety Index:High Submitted: 04 Dec 2021
Case closed Our verdict

Player stopped responding

Disputed amount: $560

Casinotoken.com - Player’s withdrawal has been delayed.

Casinotoken.com
Safety Index:Low Submitted: 03 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: £300

Casoola Casino - Player’s struggling to complete the account verification.

Casoola Casino
Safety Index:Above average Submitted: 03 Dec 2021
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 73
Disputed amount: £250

Harry's Casino - Player’s withdrawal has been delayed for over a month.

Harry's Casino
Safety Index:Very low Submitted: 03 Dec 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: Can$2,000

BitStarz Casino - Player has been accused of opening multiple accounts.

BitStarz Casino
Safety Index:Very high Submitted: 03 Dec 2021
Case closed Our verdict

Other

Disputed amount: 50,000 INR

Parimatch Casino BR - Player’s deposit has never been credited to his casino account.

Parimatch Casino BR
Safety Index:Below average Submitted: 03 Dec 2021
Case closed Our verdict

Other

Disputed amount: €2,000

SuperCat Casino - Player’s bonus winnings have been voided.

SuperCat Casino
Safety Index:Very low Submitted: 03 Dec 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €1,270

Lapilanders Casino - Player’s withdrawal has been delayed.

Lapilanders Casino
Safety Index:Low Submitted: 03 Dec 2021
Resolved Our verdict

Case closed

Disputed amount: €3,056

Booi Casino - Player’s struggling to complete the account verification.

Booi Casino
Safety Index:High Submitted: 03 Dec 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: €900

NordSlot Casino - Player’s account has been blocked.

NordSlot Casino
Safety Index:Above average Submitted: 03 Dec 2021
Show more complaints (+10)
Showing 32,761 - 32,770 of 42,629 complaints
1...3276 3277 3278...4263
Go to pageof 4,263 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news