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All39,608Opened887Not solved4,828Solved11,500Rejected22,393
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Unresolved Our verdict

No reaction policy

Black points: 148
Disputed amount: £2,671.68

Mr Sloty Casino - Player’s withdrawal has been delayed. The complaint was closed as unresolved as the casino did not respond to us.

Mr Sloty Casino
Safety Index:Very low Submitted: 07 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: €400

Casino Midas - Failed self-exclusion.

Casino Midas
Safety Index:Above average Submitted: 07 Sep 2021
Case closed Our verdict

Other

Disputed amount: €1,000

Jokerino Casino - Player’s struggling to complete KYC verification.

Jokerino Casino
Safety Index:Very low Submitted: 07 Sep 2021
Unresolved Our verdict

No reaction

Black points: 177
Disputed amount: €400

Spin Million Casino - Player’s struggling to complete KYC verification.

Spin Million Casino
Safety Index:Low Submitted: 07 Sep 2021
Case closed Our verdict

Other

Disputed amount: €500

Luckynova Casino - Player’s funds have been cancelled.

Luckynova Casino
Safety Index:Below average Submitted: 07 Sep 2021
Resolved Our verdict

Case closed

Disputed amount: €400

Beem Casino - Player’s withdrawals have been discontinued.

Beem Casino
Safety Index:Very low Submitted: 07 Sep 2021
Unresolved Our verdict

No reaction policy

Black points: 117
Disputed amount: €1,068

Casino360 - Player has been accused of opening multiple accounts.

Casino360
Safety Index:Very low Submitted: 07 Sep 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: NZ$105

Kings Chance Casino - Player’s withdrawal has been delayed.

Kings Chance Casino
Safety Index:Above average Submitted: 06 Sep 2021
Case closed Our verdict

Other

Disputed amount: €1,500

Enzo Casino - Player’s winnings from a bonus were capped.

Enzo Casino
Safety Index:Very low Submitted: 06 Sep 2021
Unresolved Our verdict

Insufficient evidence from casino

Black points: 234
Disputed amount: €1,100

Vegadream Casino - Winnings from bonus play have been cancelled.

Vegadream Casino
Safety Index:Above average Submitted: 06 Sep 2021
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