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Unresolved Our verdict

No reaction policy, passive regulator

Black points: 177
Disputed amount: €2,000

Maximal Wins Casino - Player’s withdrawal has been delayed.

Maximal Wins Casino
Safety Index:Very low Submitted: 20 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €742

Jet10 Casino - Player’s winnings have been cancelled. After the player verified his account, his winnings were paid out. The player confirmed he received his winnings.

Jet10 Casino
Safety Index:Above average Submitted: 20 Jan 2022
Case closed Our verdict

Unjustified complaint

Disputed amount: Can$145

LuckyBull Casino - Player’s withdrawal has been suspended.

LuckyBull Casino
Safety Index:Below average Submitted: 20 Jan 2022
Case closed Our verdict

Player stopped responding

Disputed amount: 3,000 INR

9winz Casino - Player’s struggling to complete the account verification.

9winz Casino
Safety Index:High Submitted: 20 Jan 2022
Unresolved Our verdict

No reaction policy, passive regulator

Black points: 156
Disputed amount: £1,400

Maximal Wins Casino - Player’s complaining about overall casino experience.

Maximal Wins Casino
Safety Index:Very low Submitted: 20 Jan 2022
Resolved Our verdict

Case closed

Disputed amount: €1,350

Wild Pharao Casino - Player’s struggling to complete account verification.

Wild Pharao Casino
Safety Index:Very low Submitted: 20 Jan 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 498
Disputed amount: $995

Casino2021Bet - Player’s withdrawal has been delayed.

Casino2021Bet
Safety Index:Low Submitted: 20 Jan 2022
Case closed Our verdict

Player stopped responding

Disputed amount: £500

Bella Vegas Casino - Player has experienced technical glitche while playing.

Bella Vegas Casino
Safety Index:Low Submitted: 20 Jan 2022
Case closed Our verdict

Player stopped responding

Disputed amount: £150

Kassu Casino - Player’s struggling to complete the account verification.

Kassu Casino
Safety Index:Above average Submitted: 20 Jan 2022
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,500

Optibet Casino - Player’s attempt to permanently close his account has been overlooked.

Optibet Casino
Safety Index:High Submitted: 20 Jan 2022
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