HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,163Opened875Unresolved5,772Resolved13,708Rejected22,808
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Sportuna Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 09 Sep 2026
Disputed amount: 200,000 Ft
Safety Index 8.1 High
Our verdict Case closed

Drakaris Casino - Player's withdrawal limit has been reduced.

Resolved Submitted: 09 Sep 2026
Disputed amount: €22,500
Safety Index 3.2 Very low
Current status Waiting for Casino Guru to reply 4d 15h 5m 20s

Spinanga Casino - Player demands refund due to self-exclusion violation.

Opened Submitted: 09 Sep 2026
Safety Index 8.0 High
Our verdict Case closed

Wild Robin Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 09 Sep 2026
Disputed amount: £425
Safety Index 3.6 Low
Current status Waiting for casino to reply 3d 16h 46m 14s

Lucky Bunny Casino - Player’s account has been closed.

Opened Submitted: 09 Sep 2026
Safety Index 5.9 Below average
Our verdict Other

TuffPuff Casino - Player’s withdrawal is being delayed.

Closed Submitted: 09 Sep 2026
Disputed amount: €500
Safety Index 8.5 High
Current status Waiting for Casino Guru to reply 0d 21h 55m 43s

Potter Slots Casino - Player is unable to request a withdrawal.

Opened Submitted: 09 Sep 2026
Safety Index 4.9 Low
Current status Waiting for Casino Guru to reply 1d 20h 53m 24s

Winshift77 Casino - Player's withdrawal request is rejected and funds are confiscated.

Opened Submitted: 09 Sep 2026
Safety Index 4.8 Low
Our verdict Case closed

EmberBet Casino - Player's deposit is delayed and not credited.

Resolved Submitted: 09 Sep 2026
Disputed amount: €1,000
Safety Index 3.9 Low
Current status Waiting for Casino Guru to reply 4d 17h 46m 59s

888 Casino - Player's withdrawal is delayed.

Opened Submitted: 09 Sep 2026
Safety Index 7.4 Above average
Show more complaints (+10)
Showing 311 - 320 of 43,163 complaints
1...31 32 33...4,317
Go to pageof 4,317 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.