HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,918Opened957Not solved5,728Solved12,955Rejected26,278
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

3d 7h 1m 31s

Disputed amount: €440

MyStake Casino - Player's account has been closed without reason.

MyStake Casino
Safety Index:Very high Submitted: 15 Dec 2024
Case opened Current status

Waiting for player to reply

6d 16h 16m 22s

Disputed amount: A$950

Ignition Casino - Player's account has been closed for security reasons.

Ignition Casino
Safety Index:Below average Submitted: 15 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 21h 38m 2s

Disputed amount: €25

Betandplay Casino - Player's deposit has been delayed.

Betandplay Casino
Safety Index:High Submitted: 15 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 1h 34m 55s

Disputed amount: €30

Wizebets Casino - Player's deposit has not been credited to his account.

Wizebets Casino
Safety Index:Above average Submitted: 15 Dec 2024
Case opened Current status

Waiting for player to reply

3d 14h 7m 40s

Disputed amount: €800

Casibom Casino - Player's account remains open despite self-exclusion request.

Casibom Casino
Safety Index:High Submitted: 15 Dec 2024
Resolved Our verdict

Case closed

Disputed amount: €100

PokerStars Casino - Player's account verification is delayed.

PokerStars Casino
Safety Index:Above average Submitted: 15 Dec 2024
Case opened Current status

Waiting for player to reply

6d 16h 20m 54s

Disputed amount: $320

Jackbit Casino - Player faces delayed deposit issue.

Jackbit Casino
Safety Index:High Submitted: 15 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 35m 2s

Disputed amount: €2,000

Betsolino Casino - Player’s withdrawal has been delayed.

Betsolino Casino
Safety Index:Very low Submitted: 15 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

2d 11h 20m 59s

Disputed amount: $925

Lucky Legends Casino - Player's withdrawal request is delayed.

Lucky Legends Casino
Safety Index:Below average Submitted: 15 Dec 2024
Case opened Current status

Waiting for player to reply

6d 22h 33m 17s

Disputed amount: Can$1,370

Spin Fever Casino - Player's withdrawals are delayed due to verification issues.

Spin Fever Casino
Safety Index:Above average Submitted: 15 Dec 2024
Show more complaints (+10)
Showing 311 - 320 of 45,918 complaints
1...31 32 33...4,592
Go to pageof 4,592 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news