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All43,397Opened863Unresolved5,822Resolved13,767Rejected22,945
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Our verdict Unjustified complaint

Sportaza Casino - Player's account closed and winnings confiscated.

Closed Submitted: 01 Aug 2023
Disputed amount: €350
Safety Index 7.2 Above average
Our verdict Player stopped responding

Slothub Casino - Player is waiting for KYC approval.

Closed Submitted: 01 Aug 2023
Disputed amount: €2,000
Safety Index 2.8 Very low
Our verdict Other

GoodMan Casino - Player struggles with inconsistent verification rules.

Closed Submitted: 01 Aug 2023
Disputed amount: €70
Safety Index 7.2 Above average
Our verdict Failed self-exclusion

Slothub Casino - Compulsive gambler's withdrawal and account closure requests ignored.

Unresolved Submitted: 01 Aug 2023
Black points: 1,925
Disputed amount: €3,495
Safety Index 2.8 Very low
Our verdict Case closed

Gomblingo Casino - Player's withdrawal has been delayed due to wagering requirements.

Resolved Submitted: 01 Aug 2023
Disputed amount: €3,570
Safety Index 4.8 Low
Our verdict Player stopped responding

Casino Kakadu - Player's withdrawal has repeatedly been canceled.

Closed Submitted: 01 Aug 2023
Disputed amount: €850
Safety Index 8.7 High
Our verdict Player stopped responding

V.Vegas Casino - Player's account has been blocked.

Closed Submitted: 01 Aug 2023
Disputed amount: $1,600
Safety Index 9.8 Very high
Our verdict Unjustified complaint

1win Casino - Player's account is blocked after KYC verification.

Closed Submitted: 01 Aug 2023
Disputed amount: GH₵16,985
Safety Index 8.7 High
Our verdict No reaction policy

BigWins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Aug 2023
Black points: 49
Disputed amount: €700
Safety Index 0.7 Very low
Our verdict Player stopped responding

ZARbet Casino - Player’s winnings payout delayed.

Closed Submitted: 01 Aug 2023
Disputed amount: R350
Safety Index 8.2 High
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