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HomeComplaintsSlothub Casino - Compulsive gambler's withdrawal and account closure requests ignored.

Slothub Casino - Compulsive gambler's withdrawal and account closure requests ignored.

Unresolved
Our verdict

Failed self-exclusion

Black points: 1,925

Amount: €3,495

Slothub Casino
Safety Index:Very low

Case summary

The player from Germany won €3700 at Slothub and requested withdrawal but had to go through KYC process. He warned the casino multiple times about his gambling addiction and asked for the closure of his account after money withdrawal. His requests were ignored and now he demands a refund of his deposits.

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This post has been made private by Casino Guru, as requested by the player.

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xSerious169
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Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
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admin
Nikolas
PR Assistant
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2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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xSerious169
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Slothub Casino
Casino representative
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xSerious169
Diamond
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Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
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admin
Nikolas
PR Assistant
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Nikolas
PR Assistant
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
diamond
xSerious169
Diamond
Private
2 years ago
Translation
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
X
admin
Nikolas
PR Assistant
Private
2 years ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Slothub Casino - Compulsive gambler's withdrawal and account closure requests ignored.
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