HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,964Opened978Not solved5,730Solved12,959Rejected26,297
Active filters: Casino:
Clear all filters
Unresolved Our verdict

Failed self-exclusion

Black points: 39
Disputed amount: £117.51

Casino Venetian - Player’s requests for self-exclusion have been overlooked.

Casino Venetian
Safety Index:Very low Submitted: 14 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: ??

Hyperino Casino - Player’s complaining about not receiving a deposit bonus.

Hyperino Casino
Safety Index:Very high Submitted: 14 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $18

Gate 777 Casino - Player’s deposit has never been credited to his casino account.

Gate 777 Casino
Safety Index:High Submitted: 13 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: A$20

Johnny Kash Casino - The casino website is not loading properly.

Johnny Kash Casino
Safety Index:Very low Submitted: 13 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: Mex$40,000

Winner Casino - Player’s balance has been confiscated.

Winner Casino
Safety Index:Low Submitted: 13 Jul 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $2,047.62

TrustDice Casino - Player has accidentally created multiple accounts.

TrustDice Casino
Safety Index:High Submitted: 13 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,000

LeoVegas Casino - Player complains that he didn’t win anything.

LeoVegas Casino
Safety Index:High Submitted: 13 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £1,350

Casimba Casino - Player’s experiencing some problems.

Casimba Casino
Safety Index:Low Submitted: 13 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €1,200

Mr. James Casino - Player’s withdrawal has been delayed.

Mr. James Casino
Safety Index:Very low Submitted: 13 Jul 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $220.12

Lincoln Casino - Player’s experiencing difficulties with withdrawing her winnings.

Lincoln Casino
Safety Index:Above average Submitted: 13 Jul 2020
Show more complaints (+10)
Showing 43,391 - 43,400 of 45,964 complaints
1...4,339 4,340 4,341...4,597
Go to pageof 4,597 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news