HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,474Opened874Unresolved5,830Resolved13,784Rejected22,986
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Verde Casino - Player's account has been blocked with pending withdrawals.

Resolved Submitted: 13 Sep 2023
Disputed amount: $72
Safety Index 8.9 High
Our verdict Player stopped responding

Boo Casino - Player's winnings from bonus deposit are confiscated.

Closed Submitted: 13 Sep 2023
Disputed amount: €191
Safety Index 6.0 Below average
Our verdict Player stopped responding

Casino.com - Player didn't receive his bonus.

Closed Submitted: 13 Sep 2023
Disputed amount: R500
Safety Index 9.1 Very high
Our verdict Player stopped responding

GrandWin Casino - Player claims that payment has been delayed.

Closed Submitted: 13 Sep 2023
Disputed amount: €1,300
Safety Index 6.0 Below average
Our verdict Player stopped responding

Betti Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 13 Sep 2023
Disputed amount: €335
Safety Index 6.2 Below average
Our verdict No reaction

MoreSpin Casino - Player’s withdrawal is blocked by pending verification.

Unresolved Submitted: 13 Sep 2023
Black points: 700
Disputed amount: €1,507
Safety Index 2.9 Very low
Our verdict Case closed

V.Vegas Casino - Player's winnings have not been credited to his account.

Resolved Submitted: 13 Sep 2023
Disputed amount: €80
Safety Index 9.8 Very high
Our verdict Player stopped responding

DraftKings Casino Ontario - Player’s account is continuously suspended.

Closed Submitted: 13 Sep 2023
Disputed amount: C$60
Safety Index 9.8 Very high
Our verdict Player stopped responding

Hovarda Casino - Player’s withdrawal has been rejected.

Closed Submitted: 13 Sep 2023
Disputed amount: TL 30,000
Safety Index 8.4 High
Our verdict Insufficient evidence from player

Olympusbet Casino - Player requests a refund of his deposit.

Closed Submitted: 12 Sep 2023
Disputed amount: €50
Safety Index 1.9 Very low
Show more complaints (+10)
Showing 30,451 - 30,460 of 43,474 complaints
1...3,045 3,046 3,047...4,348
Go to pageof 4,348 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.