Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
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Zuzana C.
Author
Zuzana Cirochova
Casino Analyst
Zuzana is one of Casino Guru's casino analysts, being responsible for updating our extensive list of casinos as well as adding new relevant information to the database. In the past, Zuzana worked as a GIS Specialist in the field of geology and environment. Reading is one of her many hobbies, and she...
Here is what we found when we reviewed DraftKings Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. DraftKings Casino scored a Very high Safety Index of 9.8, which places it among the safest and fairest online casinos on the internet. Proceed with reading our DraftKings Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Safety Index of DraftKings Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of DraftKings Casino, we read and assessed Terms and Conditions of DraftKings Casino in-depth. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Considering our estimates and the factual data we have collected, DraftKings Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
To our knowledge, DraftKings Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, DraftKings Casino has scored a Safety Index of 9.8, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.
T&Cs of DraftKings Casino evaluated
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of DraftKings Casino during our review.
DraftKings Casino player complaints
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 63 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
DraftKings Casino user reviews and feedback
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 5 reviews, but have only received 3 player reviews of DraftKings Casino so far. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Company information and licenses of DraftKings Casino
DraftKings Casino is in the ownership of Crown DK CAN Ltd. and has an annual revenue estimate greater than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.
DraftKings Casino holds a gambling license in Ontario issued by iGaming Ontario.
Note: DraftKings Casino is linked to land-based casinos and betting establishments. The online casino website would have a lower Safety Index on its own, but it has been increased slightly due to the presence of physical venues and the credibility they lend to the online casino.
Withdrawal limits, win limits, and payment method options
DraftKings Casino supports 7 payment methods. This includes: Mastercard, VISA, PayPal, American Express, Interac, Check (Cheque), Discover.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at DraftKings Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at DraftKings Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, DraftKings Casino has an average customer support.
Slots and casino games at DraftKings Casino
DraftKings Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 84 providers. This includes NetEnt, Playtech, Play'n GO, IGT, Evolution Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, WMS, Scientific Games (SG Digital), Amaya, Nextgen Gaming, ELK Studios, Evoplay, Ezugi, Wazdan, Lightning Box, Red Rake Gaming, Rabcat, Iron Dog Studio, High 5 Games, Greentube, Ainsworth Game Technology, Inspired Gaming, PearFiction Studios, Adoptit Publishing, Ino Games, Fantasma Games, Oros Gaming, Casino's Own Original Games, Indigo Magic, Wizard games, Wishbone, Slingshot Studios, Alchemy Gaming, Shuffle Master, GONG Gaming Technologies, Nailed it! Games, Fortune Factory Studios, All For One Studios (ALL41), Everi, Spin Games, Armadillo Studios, Northern Lights Gaming, Incredible Technologies, Bet Digital, Foxium, AGS, Buck Stakes Entertainment, Aristocrat, Four Leaf Gaming, Triple Edge Studios, Crazy Tooth Studio, Reel Play, Gameburger Studios, Real Dealer Studios, Atomic Slot Lab, Slingo, Neon Valley Studios, Octoplay, Crucible Gaming, Stakelogic, High Limit Studio, Pulse 8 Studios, Neko Games, Gold Coin Studios, Konami, Side City, Aurum Signature Studios, Design Works Gaming (DWG), Just For The Win, Games Global, Gaming Realms, Light & Wonder, Snowborn Games, Stormcraft Studios, Spinberry, Circular Arrow, Coin Machine Gaming, Red7, 4ThePlayer, Hacksaw Gaming, The Games Company, Ruby Play.
DraftKings Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
Sadly, there are now no bonuses available from DraftKings Casino stored in our database.
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Crown DK CAN Ltd.
Operator
Crown DK CAN Ltd.
Established
2018
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of DraftKings Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 1 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
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Casino Bonuses
DraftKings Casino bonuses
Browse all bonuses offered by DraftKings Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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Payment methods
DraftKings Casino payment methods
Currencies
CAD
User reviews
User reviews of DraftKings Casino
This is a place to share experience with DraftKings Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
They have lots of different names or persons in the customer service, every time I email them someone new respond to the same email to but none of them mentioned anything about that unclear bonus, I still hoping they return my original deposit back to my account, nonesense, this kind of bonus is rip off and trap.
bonus was unclear, I trapped in their bonus system and I find out no progress over wagering requirment after I played over $2000, site was showing I did only %1 toward wagering in X10 wagering bonus , after I complaned that I don't want this bonus and I don't see progress they confiscated my deposit and closed the accont
I occasionally deposit at DraftKings because I like a particular game. On the whole the game selection is not as good as other places I play, but I do enjoy some of the DraftKings exclusive games they offer.
They will sometimes drop a free $5 in the account (not often). The playthroughs on promos and bonuses is fair. Their loyalty system is midrange as compared with others that I take advantage of regularly.
I can't comment on customer service as I haven't had a need to contact them for any reason.
The only major complaint I have is that often I am unable to play due to geolocation issues. Even though I am located almost in the exact center of Ontario, there are no cell towers in my area, and there is only 1 other wifi network in my area that is just BARELY able to be caught by my wifi card every now and again. DK geolocation relies heavily on networks other than your own to geolocate you, so if you do not have any in your area you will not be able to play.
Decent promos
DK exclusive games
Geolocation is VERY picky (having at least 2 other wifi networks in range is a must)
I have played here 3 times and many other casinos as well. This is my new favorite casino. Just won my biggest prize yet. I'm so happy!!!!! I actually won something lmao. All those times losing thousands of dollars at other places I think paid off because now I know how to play and win.
Deposit bonuses are almost non existent but they are legit and fair and I love them so much!!!! Woohooooooo
Loveeee it here. Games are fantastic
Not so many choices in slots but I make it work!
Need more slot games
Discussion
DraftKings Casino discussion
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