HomeOnline casinosCasino.com Review

Casino.com Review

avatarMatej L.
Last updated 07/2025
Safety Index
9.1
User feedbackNot enough data
2 reviews
avatarMatej L.
Last updated 07/2025

Casino closed

Casino.com has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Mobile casino app for Android and iOS
  • Extensive collection of live dealer games
  • Part of popular Mansion casino group
  • Supports many payment methods
  • Withdrawals are slower than average

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 9 Not Available: 6

Transaction limits

Withdrawal limits
$22,500
 per month
Win limits
$500,000
Per spin

Language options

Website
Available in 9 languages
EnglishFrenchGermanItalianSpanish 4 more
Live chat
Available in 5 languages
EnglishGermanItalianSpanishArabic
Customer support:
Available in 5 languages
EnglishGermanItalianSpanishArabic

Licensing authorities

Casino.com Review

This review is all about getting a clear picture of Casino.com. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Casino.com has a Very high Safety Index of 9.1, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Proceed with reading our Casino.com review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of Casino.com

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Casino.com, we read and assessed Terms and Conditions of Casino.com in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

Based upon our estimates and collected information, we consider Casino.com a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find Casino.com on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in Casino.com having a Safety Index of 9.1, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

Note: To the best of our knowledge, Casino.com is associated with 3 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Casino.com.

Casino.com T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Casino.com during our review.

Player complaints related to Casino.com

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 8 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 167 black points in total, out of which 87 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Casino.com

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 2 player reviews of Casino.com so far, and the score is only determined after a casino has accumulated at least 5 reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Casino.com company information and licenses

Casino.com belongs to Mansion Europe Holdings Ltd and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

Casino.com has been granted licenses by authorities in the following countries or regions: Gibraltar (Gibraltar Licensing Authority), United Kingdom (United Kingdom Gambling Commission), Italy (Agenzia delle Dogane e dei Monopoli).

About payment methods and win and withdrawal limits

Casino.com accepts 29 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, VISA Debit, Euteller, Trustly Pay, WebMoney, PayPal, Nordea, Boleto Bancário, Maestro, Neosurf, Zimpler, Bitcoin (BTC), AstroPay, idebit, Bank transfer, MuchBetter, Interac, PassNGo, Interac e-Transfer, Klarna, Rapid Transfer, SafetyPay, Instant Payments by Citadel.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
EUR 15,000 per month EUR 500,000 per spin
USD 22,500 per month USD 500,000 per spin
Unlimited in GBP NOK 5,000,000 per spin
CAD 22,500 per month
AUD 22,500 per month
CHF 22,500 per month
NZD 22,500 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Casino.com.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes
Portuguese Yes No No
German Yes Yes Yes
Finnish Yes No No
Italian Yes Yes Yes
French Yes No No
Norwegian Yes No No
Arabic Yes Yes Yes

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Casino.com, account problems, withdrawals, or other issues, it holds significant value for us. We would say Casino.com has a good customer support based on the responses we have received during our testing.

Casino.com slots and casino games

You can play these types of games at Casino.com: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Keno, Scratch cards, Other card games, Other games.

Titles supplied by 12 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, iSoftBet, Eyecon, Realistic Games, Skywind Group.

Casino.com bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

As of right now, our database holds 9 bonuses from Casino.com, including:

  • 100% up to C$250 and up to 200 extra spins
  • 100% up to C$250
  • 100% up to C$250
  • 100% up to C$250
  • 100% up to €500
  • 100% up to €400 and up to 200 extra spins
  • 200% up to $400 and up to 200 extra spins
  • 100% up to £100
  • 5% cashback bonus up to £1,000

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Mansion Europe Holdings Ltd
  • Established 2008
  • Estimated annual revenues > $5,000,000

User reviews of Casino.com

This is a place to share experience with Casino.com. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
It hasn't been a good day for me but it is the only casino that won in any game
  • Good website
  • good games
  • No personal gains
• 3 years ago
Casino.com has improved so much in terms of the added bonuses and different payment methods they offer. however, the lack of new titles has been a big problem for me, which is why I can say that they need to be better soon.

Safety Index of Casino.com explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino.com. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint
Other factors
  • Low win limit: $500,000 / spin or game round
Complaints about Casino.com and related casinos
(16)
16All0Opened6Unresolved2Resolved8Rejected

Complaints directly about Casino.com

Show more complaints (+6)

Casino.com discussion

Discuss anything related to Casino.com with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
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