07/2025
07/2025
Casino.com has been closed and no longer operates.
This review is all about getting a clear picture of Casino.com. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Casino.com has a Very high Safety Index of 9.1, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Proceed with reading our Casino.com review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Casino.com, we read and assessed Terms and Conditions of Casino.com in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Considering our estimates and the factual data we have collected, Casino.com appears to be a large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find Casino.com on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in Casino.com having a Safety Index of 9.1, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of Casino.com during our review.
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 8 complaints directly about this casino in our database, as well as 8 complaints about other casinos related to it. Because of these complaints, we've given this casino 167 black points in total, out of which 87 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 2 player reviews of Casino.com so far, and the score is only determined after a casino has accumulated at least 5 reviews. Read the reviews in the 'User reviews' part of this page to learn more.
Casino.com belongs to Mansion Europe Holdings Ltd and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
Casino.com has been granted licenses by authorities in the following countries or regions: Gibraltar (Gibraltar Licensing Authority), United Kingdom (United Kingdom Gambling Commission), Italy (Agenzia delle Dogane e dei Monopoli).
Casino.com accepts 29 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, INSTADEBIT, VISA Debit, Euteller, Trustly Pay, WebMoney, PayPal, Nordea, Boleto Bancário, Maestro, Neosurf, Zimpler, Bitcoin (BTC), AstroPay, idebit, Bank transfer, MuchBetter, Interac, PassNGo, Interac e-Transfer, Klarna, Rapid Transfer, SafetyPay, Instant Payments by Citadel.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 15,000 per month | EUR 500,000 per spin |
| USD 22,500 per month | USD 500,000 per spin |
| Unlimited in GBP | NOK 5,000,000 per spin |
| CAD 22,500 per month | |
| AUD 22,500 per month | |
| CHF 22,500 per month | |
| NZD 22,500 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at Casino.com.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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| Italian | |
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| Arabic | |
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During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at Casino.com, account problems, withdrawals, or other issues, it holds significant value for us. We would say Casino.com has a good customer support based on the responses we have received during our testing.
You can play these types of games at Casino.com: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Keno, Scratch cards, Other card games, Other games.
Titles supplied by 12 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Playtech, Play'n GO, Blueprint Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, iSoftBet, Eyecon, Realistic Games, Skywind Group.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
As of right now, our database holds 9 bonuses from Casino.com, including:
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casino.com. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 8 complaints from other sources.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
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