HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,974Opened756Unresolved5,586Resolved13,290Rejected22,342
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Goldbet Casino - Player’s account has been closed unfairly.

Unresolved Submitted: 17 May 2026
Black points: 38
Disputed amount: 80,000 Ft
Safety Index 4.2 Low
Our verdict Case closed

Betista Casino - Player's account is restricted due to verification failure.

Resolved Submitted: 17 May 2026
Disputed amount: 77,000 Ft
Safety Index 7.4 Above average
Our verdict Player stopped responding

Wonaco Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 17 May 2026
Disputed amount: 600,000 Ft
Safety Index 2.8 Very low
Our verdict No reaction

TotoGaming Casino RO - Player’s account has been closed with confiscated funds.

Unresolved Submitted: 17 May 2026
Black points: 104
Disputed amount: 980 lei
Safety Index 6.6 Fresh casino
Our verdict Case closed

Fiery Play Casino - Player’s deposit has been blocked.

Resolved Submitted: 17 May 2026
Disputed amount: €12
Safety Index 7.4 Above average
Our verdict No reaction

BeatBet Casino - Player's withdrawal is delayed due to verification issues.

Unresolved Submitted: 17 May 2026
Black points: 237
Disputed amount: €801
Safety Index 5.9 Below average
Our verdict Justified complaint

Slotvibe Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 16 May 2026
Black points: 701
Disputed amount: $701
Safety Index 7.4 Above average
Our verdict Player stopped responding

Wishking Casino - Player’s deposit is missing.

Closed Submitted: 16 May 2026
Disputed amount: €20
Safety Index 6.9 Fresh casino
Our verdict Case closed

PlayOJO Casino Ontario - Player's winnings are blocked from withdrawal.

Resolved Submitted: 16 May 2026
Disputed amount: C$9,000
Safety Index 8.5 High
Our verdict Case closed

SlotsGem Casino - Player’s winnings are being confiscated.

Resolved Submitted: 16 May 2026
Disputed amount: €4,000
Safety Index 7.0 Above average
Show more complaints (+10)
Showing 2,991 - 3,000 of 41,974 complaints
1...299 300 301...4,198
Go to pageof 4,198 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!