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All40,655Opened898Unresolved5,284Resolved12,775Rejected21,698
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Our verdict No reaction policy

Scatterhall Casino - The player's withdrawal is delayed.

Unresolved Submitted: 15 May 2023
Black points: 196
Disputed amount: €900
Safety Index 2.1 Very low
Our verdict Unjustified complaint

SpinsBro Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 15 May 2023
Disputed amount: C$1,150
Safety Index 8.4 High
Our verdict Player stopped responding

Yabby Casino - Player’s struggling to complete account verification.

Closed Submitted: 15 May 2023
Disputed amount: R4,000
Safety Index 8.1 High
Our verdict Case closed

7Slots Casino - Player claims that payment has been delayed.

Resolved Submitted: 15 May 2023
Disputed amount: $115,000 CLP
Safety Index 8.7 High
Our verdict Player stopped responding

Zoome Casino - The player's withdrawal is delayed.

Closed Submitted: 15 May 2023
Disputed amount: €50
Safety Index 8.8 High
Our verdict No reaction policy

Mad Money Casino - Player's account has been blocked.

Unresolved Submitted: 15 May 2023
Black points: 40
Disputed amount: C$50
Safety Index 5.9 Below average
Our verdict Case closed

LuckyMe Slots Casino UK - The player struggles to verify her account.

Resolved Submitted: 15 May 2023
Disputed amount: £140
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Jeetplay Casino - Player’s account has been blocked.

Closed Submitted: 15 May 2023
Disputed amount: 11,000 INR
Safety Index 4.8 Low
Our verdict Unjustified complaint

Bets.io Casino - Player requests a refund of deposits.

Closed Submitted: 15 May 2023
Disputed amount: €35,800
Safety Index 3.2 Very low
Our verdict Case closed

OXI Casino DE - Player’s attempt to self-exclude from the casino was overlooked due to a technical error.

Resolved Submitted: 15 May 2023
Disputed amount: €2,500
Safety Index 7.7 Above average
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