HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,675Opened979Unresolved4,970Resolved12,171Rejected20,555
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Betstro Casino - The player struggles to withdraw his money.

Closed Submitted: 23 Jan 2023
Disputed amount: €1,000
Safety Index:Low
Our verdict Player stopped responding

Casino Intense - The player's account got closed.

Closed Submitted: 22 Jan 2023
Disputed amount: €2,000
Safety Index:Very low
Our verdict Unjustified complaint

N1 Bet Casino - The player's winnings were voided.

Closed Submitted: 22 Jan 2023
Disputed amount: A$20,000
Safety Index:High
Our verdict Case closed

SpinsBro Casino - The player's winnings were capped.

Resolved Submitted: 22 Jan 2023
Disputed amount: €1,600
Safety Index:High
Our verdict Case closed

JackpotGuru Casino - The player's account got blocked.

Resolved Submitted: 22 Jan 2023
Disputed amount: 3,483 INR
Safety Index:Above average
Our verdict No reaction

Casino Epic SE - The player's requesting a refund of his money.

Unresolved Submitted: 22 Jan 2023
Black points: 144
Disputed amount: 5,000 kr
Safety Index:Very high
Our verdict Player stopped responding

SlottoJAM Casino - Player is requesting a refund.

Closed Submitted: 22 Jan 2023
Disputed amount: €1,200
Safety Index:Very low
Our verdict Player stopped responding

Palms Bet Casino - Player encountered a technical glitch.

Closed Submitted: 22 Jan 2023
Disputed amount: 30,000 лв
Safety Index:High
Our verdict No reaction

Casino Gods - Player’s withdrawal is delayed and the account is unavailable.

Unresolved Submitted: 22 Jan 2023
Black points: 100
Disputed amount: NZ$870
Safety Index:Above average
Our verdict No reaction

Vive Mon Casino - : Player’s account was blocked.

Unresolved Submitted: 22 Jan 2023
Black points: 283
Disputed amount: €1,100
Safety Index:Above average
Show more complaints (+10)
Showing 29,371 - 29,380 of 38,675 complaints
1...2,937 2,938 2,939...3,868
Go to pageof 3,868 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.