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OverviewBonusesUser reviews20Safety Index explainedDiscussion27Payment methods24
Bingo Bonga Casino Review
Bingo Bonga Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Bingo Bonga Casino scored a Very high Safety Index of 9.7, which places it among the safest and fairest online casinos on the internet. Carry on reading our Bingo Bonga Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index of Bingo Bonga Casino – Is it fair and safe?
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Bingo Bonga Casino Terms and Conditions as part of our review of Bingo Bonga Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Considering our estimates and the factual data we have collected, Bingo Bonga Casino appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
To our knowledge, Bingo Bonga Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
Taking into account all factors in our review, Bingo Bonga Casino has scored a Safety Index of 9.7, representing a Very high value. This casino is an excellent option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, Bingo Bonga Casino is associated with 17 other online casinos. The Safety Index of Bingo Bonga Casino takes into account the qualities of all the interconnected online casinos. Due to the link to other casinos, this casino has scored a higher Safety Index than it would have on its own.
T&Cs of Bingo Bonga Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Bingo Bonga Casino during our review.
Bingo Bonga Casino player complaints
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 106 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Bingo Bonga Casino user reviews and feedback
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Bingo Bonga Casino has a Bad User feedback score based on the 20 user reviews in our database. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Company information and licenses of Bingo Bonga Casino
Bingo Bonga Casino is in the ownership of N1 Interactive Ltd and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Bingo Bonga Casino holds a gambling license in Malta issued by Malta Gaming Authority.
Withdrawal limits, win limits, and payment method options
Bingo Bonga Casino supports 24 payment methods. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, Trustly Pay, Nordea, Neosurf, Bank transfer, Flexepin, Rapid Transfer, MiFinity, Jeton, OP Bank, S-Pankki, Volt, Interac e-Transfer, Revolut, Aktia, Alandsbanken, Säästöpankki, Danske Bank, OmaSP, POP Pankki.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 1,000 per day
No win limit
EUR 2,500 per week
EUR 15,000 per month
USD 1,000 per day
USD 2,500 per week
USD 15,000 per month
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Bingo Bonga Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
German
24/7
Finnish
24/7
Italian
24/7
Bulgarian
24/7
Greek
24/7
French
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Bingo Bonga Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Bingo Bonga Casino has an average customer support.
Slots and casino games at Bingo Bonga Casino
Bingo Bonga Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 87 providers. This includes NetEnt, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Push Gaming, BGaming, Endorphina, Wazdan, Spinomenal, Leander Games, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Bullshark Games, Jelly, AceRun, Fantasma Games, Prospect Gaming, Platipus, Swintt, Wizard games, Win Fast, SpinOn, Trusty Gaming, Backseat Gaming, Ad Lunam, Boomerang Studios, Bulletproof Games, Spadegaming, Reflex Gaming, BF Games, Ace Roll, Spribe, Gamomat, Galaxsys, Revolver Gaming, TrueLab Games, Bitpunch, Spearhead Studios, NowNow Gaming, RAW iGaming, Bang Bang Games, Mascot Gaming, SlotMill, Spinoro, Four Leaf Gaming, Amusnet (EGT), Givme Games, Reel Play, Oryx Gaming, Atomic Slot Lab, Gaming Corps, VoltEnt, Leap Gaming, 100HP Gaming, Hölle games, Max Win Gaming, HungryBear, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, PoggiPlay, Kitsune Studios, Golden Hero, Apparat Gaming, Games Global, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Print Studios, Ruby Play.
Bingo Bonga Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Bingo Bonga Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Bingo Bonga Casino bonuses.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Show all
(24)
Payment methods (24)
Withdrawal limits
per month
$15,000
per week
$2,500
per day
$1,000
Games
Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(7)
All website languages
EnglishFrenchGermanItalianBulgarianFinnishGreek
English customer support
All languages
(7)
All customer support languages
EnglishFrenchGermanItalianBulgarianFinnishGreek
English live chat
All languages
(7)
All livechat languages
EnglishFrenchGermanItalianBulgarianFinnishGreek
Game providers
Show all
(87)
Game providers (87)
Casino screenshots
Positives
Extensive collection of games from multiple providers
Multiple currencies in one account
Casino publicly responds to player feedback
Various responsible gaming options available
Live chat support is available 24/7
Negatives
Not all payment methods are available for all countries
Browse all bonuses offered by Bingo Bonga Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(20)
User reviews of Bingo Bonga Casino
This is a place to share experience with Bingo Bonga Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Really love the machine and diversity verification process was very quick took me about 15 minute and an extra thanks to Patrick
Fast respond
very kind
Bingo Bonga Casino
Dear Boxe1212,
Thank you for your wonderful feedback! We are very pleased that the verification process went quickly and without any complications. Our team is always working to make all stages of the registration and verification process as convenient and efficient as possible for our players so that you can start playing right away without any delays. 15 minutes for verification is an excellent result, and we are grateful that you have noted the speed of the process.
We would like to give a special thanks to Patrick! He is an important part of our support team, and we are glad that his professionalism and attentiveness helped you during the verification process. We strive to provide the highest level of service, and feedback like yours inspires us to keep working in the same direction.
If you have any further questions or suggestions, don't hesitate to contact us. Our team is always ready to help you to make your gaming experience as comfortable and enjoyable as possible. We wish you exciting moments on our platform and good luck in every spin!
Thank you again for your feedback and we wish you big wins!
Unfortunately, they cannot or do not want to understand anything. On the website where you submit your documents, both my driver's license and my ID card were constantly rejected despite several attempts to illuminate and remove them - apparently it was not readable with an iPhone 16. At some point I couldn't try there anymore, so I wrote to support, but they replied over and over again (I had contacted several employees about this) and told me to upload the documents, even though I said over and over again that it was constantly rejected and now it doesn't work at all. So the profit is gone, which in my opinion is the way of scammers.
NOT recommended and since they wanted to make me look stupid I'm now going to see a lawyer because thanks to OASIS I actually shouldn't be able to play at all... don't fu$k with a fu$ker.
Ps. Having to implement it three times + taxes... of course.
Leider können oder wollen die nichts verstehen. Über die Website wo man seine Dokumente einreicht wurde ständig sowohl mein Führerschein und mein Ausweis abgelehnt trotz mehreren Versuchen der Beleuchtung so wie der Entfernung - wäre angeblich mit einem IPhone 16 nicht lesbar. Irgendwann konnte ich es dort auch nicht mehr versuchen worauf ich den Support anschrieb der antwortete aber immer und immer wieder (ich hatte mehrere Mitarbeiter diesbezüglich kontaktiert) ich solle die Dokumente hochladen obwohl ich immer und immer wieder sagte das es ständig abgelehnt wurde und nun gar nicht mehr funktioniert. Gewinn somit futsch was für mich die Art und Machenschaft von Betrügern ist.
NICHT zu empfehlen und da die mich für doof verkaufen wollten werde ich nun zum Anwalt gehen denn eigentlich dürfte ich dank OASIS gar nicht spielen können.. don’t fu$k with a fu$ker.
Ps. 3Fach umsetzen zu müssen + Steuern.. na klar.
Nothing
Nichts
Fraud
Betrug
Bingo Bonga Casino
Dear Mr. Kohl,
Thank you for your feedback. We are very sorry that you had difficulties with the document verification process. We understand that this can be a frustrating experience and we would like to explain why this might have happened. Our requirements for the documents to be verified are very specific as we want to ensure the safety of all players. If the documents you uploaded did not pass verification, it could be due to the size, image quality or insufficient lighting when the photo was taken. We recommend that you try to upload the documents again by contacting Support with a request for clarification, who will be happy to help you with this. It is also possible to upload the documents via other channels, such as email or other services.
We are very sorry that our staff could not provide clear assistance and we will pass your situation on to the team to further improve the service process. Your feedback is important to us because we want to make sure that every player receives professional and prompt support.
Regarding your mention of gambling addiction, we would like to stress that at our casino we take seriously the issue of players who may be suffering from gambling addiction. As we are an independent platform, it is our policy to close player accounts upon request if they feel they are losing control of their gaming. This is an important step to protect your interests and ensure a healthy approach to gambling.
If you decide that you need to close your account for this or any other reason, please contact our support team at . We will promptly take all necessary steps to close your account in the best interest of your well-being. Our job is to ensure your safety and comfort in the game, so we are ready to provide you with any assistance you may need.
We thank you for your understanding and hope that we can resolve the situation to your satisfaction.
Best regards, BingoBonga Support Team.
Sehr geehrter Herr Kohl,
Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit der Dokumentenprüfung hatten. Wir verstehen, dass dies eine frustrierende Erfahrung sein kann, und wir möchten Ihnen erklären, warum dies passiert sein könnte. Unsere Anforderungen an die zu prüfenden Dokumente sind sehr spezifisch, da wir die Sicherheit aller Spieler gewährleisten möchten. Wenn die von Ihnen hochgeladenen Dokumente die Überprüfung nicht bestanden haben, könnte das an der Größe, der Bildqualität oder an der unzureichenden Beleuchtung bei der Aufnahme des Fotos liegen. Wir empfehlen Ihnen, zu versuchen, die Dokumente erneut hochzuladen, indem Sie sich mit einer Bitte um Klärung an den Support wenden, der Ihnen dabei gerne behilflich sein wird. Es ist auch möglich, die Dokumente über andere Kanäle hochzuladen, z. B. per E-Mail oder über andere Dienste.
Es tut uns sehr leid, dass unsere Mitarbeiter keine klare Hilfestellung geben konnten, und wir werden Ihre Situation an das Team weitergeben, um den Serviceprozess weiter zu verbessern. Ihr Feedback ist uns wichtig, denn wir möchten sicherstellen, dass jeder Spieler professionelle und schnelle Unterstützung erhält.
Was Ihre Erwähnung der Spielsucht betrifft, möchten wir betonen, dass wir in unserem Casino das Problem der Spieler, die möglicherweise an Spielsucht leiden, ernst nehmen. Da wir eine unabhängige Plattform sind, ist es unsere Politik, Spielerkonten auf Anfrage zu schließen, wenn sie das Gefühl haben, die Kontrolle über ihr Spiel zu verlieren. Dies ist ein wichtiger Schritt, um Ihre Interessen zu schützen und einen gesunden Umgang mit dem Glücksspiel zu gewährleisten.
Wenn Sie sich entscheiden, dass Sie Ihr Konto aus diesem oder einem anderen Grund schließen müssen, kontaktieren Sie bitte unser Support-Team unter [email protected]. Wir werden umgehend alle notwendigen Schritte unternehmen, um Ihr Konto zu schließen, und zwar im besten Interesse Ihres Wohlbefindens. Unsere Aufgabe ist es, Ihre Sicherheit und Ihren Komfort im Spiel zu gewährleisten, daher sind wir bereit, Ihnen jede notwendige Unterstützung zukommen zu lassen.
Wir danken Ihnen für Ihr Verständnis und hoffen, dass wir die Situation zu Ihrer Zufriedenheit lösen können.
I played €1000 on the site. I lost everything, but I got to the VIP level. Despite the VIP status, I was not granted the cashback promised by the site. The customer service representative had to check with the management if they even have one:D on the front page it is already mentioned in capital letters right at the beginning, the more you deposit, the more you get back! Well, the manager of the casino informed me through the customer service that I can't be granted cashback. I asked the reason, which they refuse to answer. Watch out! You shouldn't play here at all!
Pelasin 1000€ sivustolla. Hävisin kaiken, nousten kuitenkin VIP tasolle. Vip statuksesta huolimatta sivuston lupaamaa cashbackiä ei minulle myönnetty. Asiakaspalvelijan täytyi oikein tarkistaa johdolta onko heillä edes sellaista:D etusivulla jo mainitaan heti alussa isolla mitä enemmän talletat sen enemmän saat takaisin! Noh, tuo kasinon johtaja ilmoitti asiakaspalvelijan välityksellä että minulle ei voida myöntää cashbackiä laisinkaan. Kysyin syytä, johon he eivät suostu vastaamaan. Varokaa! Täällä ei kannata pelata ollenkaan!
They apply the terms on their own
Soveltavat ehtoja ominpäin
Cashback = but not granted
Cashback = mutta sitä ei myönnetä
Bingo Bonga Casino
Dear Tommi,
Thank you for sharing your experience with us. We sincerely apologize for the confusion you encountered regarding your cashback. As a valued VIP player, we understand how frustrating this situation must have been.
After reviewing your case, it appears there was a small misunderstanding on our side during communication with our support representative. This was not our intention, and we apologize for the inconvenience. However, we’re pleased to inform you that your personal VIP manager resolved this issue, and your cashback was successfully credited to your account on 10-02.
We are continuously working to improve our services and processes to prevent such issues from happening in the future. Your feedback is highly appreciated, and we are taking the necessary steps to ensure smoother experiences for all our players.
Should you have any further questions or concerns, please don't hesitate to contact your VIP manager or our support team. We are always here to help.
Thank you for your understanding and continued trust.
Deposited a lot of money, but still didn't receive any cashback, only after I had my account closed was everything turned around!!! Hands down, it's not possible to win, I would like to point out that the good reviews were only written because the casino. My friend can confirm this too!
Sehr viel Geld eingezahlt, trotzdem kein Cashback erhalten, erst nachdem ich mein Konto schließen ließ, wurde alles umgedreht !!!Finger weg gewinnen nicht möglich, möchte noch darauf hinweisen das die guten Bewertungen nur geschrieben wurden, da dass Casino dadurch Freispiele anbietet!!! Mein Freund kann dies auch bestätigen!
Bingo Bonga Casino
Good day!
We apologize for your negative experiences with our casino and thank you for your feedback. We understand how important it is for our players to receive fair and honest service.
As for the cashback issue, we will look into it and try to find a solution. Our goal is to provide players with the functionality and benefits we promise.
As for your comments on ratings and free spins, we want to provide players with the best possible experience. If you have any further questions or complaints, please do not hesitate to contact us and we will try to resolve them as best we can.
We thank you for your healthy criticism that helps us improve our services.
Best regards, BingoBonga team.
Guten Tag!
Wir entschuldigen uns für Ihre negativen Erfahrungen mit unserem Casino und bedanken uns für Ihr Feedback. Wir verstehen, wie wichtig es für unsere Spieler ist, einen fairen und ehrlichen Service zu erhalten.
Was das Cashback-Problem angeht, werden wir uns darum kümmern und versuchen, eine Lösung zu finden. Unser Ziel ist es, den Spielern die Funktionalität und die Vorteile zu bieten, die wir versprechen.
Was Ihre Kommentare zu den Bewertungen und Freispielen betrifft, so möchten wir den Spielern die bestmögliche Erfahrung bieten. Sollten Sie weitere Fragen oder Beschwerden haben, zögern Sie bitte nicht, sich mit uns in Verbindung zu setzen, und wir werden versuchen, diese so gut wie möglich zu lösen.
Wir danken Ihnen für Ihre gesunde Kritik, die uns hilft, unsere Dienstleistungen zu verbessern.
I made two deposits of 20 euros each. After the second deposit I won 250 euros and that's where my problems started. After trying to withdraw my winnings twice I was denied the withdrawal due to technical reasons. Then they outright removed all withdrawal options except bank transfer. Apparently they don't like to pay out profits and mine wasn't big. Never again at this casino.
Направих два депозита за по 20 евро. След втория депозид спечелих 250 евро и от там се почнаха проблемите ми. След като се опитах да изтегля печалбата си на два пъти ми беше отказано тегленето заради технически причини. След това направо премахнаха всички опции за теглене с изключение на банков трансфер. Очевидно не обичат да изплащат печалби а моята не беше голяма. Никога повече в това казино.
there is no
няма
they will do everything possible to keep you from taking your winnings
ще направят всичко възможно да не си вземеш печалбите
Bingo Bonga Casino
Hello, Hovv1.
Thank you for sharing your experience with us.
We are very sorry to hear about the unpleasant situation that occurred during the withdrawal procedure. We are constantly working on adding new payment providers and making the game process as well as withdrawing procedure as easy as it is possible.
Unfortunately, technical issues may occur on the side of payment provider even though we are making efforts to prevent any of them. In case you need assistance with a withdrawal procedure, feel free to contact our support team. They are available 24/7.
We apologize for any inconvenience this may have caused.
I play now for a couple of weeks at BingoBonga. Lots of good games, very active support and the cash outs are very predictable (always within 48 hrs). Reliable and nothing to complain about.
Reliable
Great diversity of games
Cash outs are predictable
Bingo Bonga Casino
Hello JohannesP!
Thank you for your review, we appreciate it a lot.
We're stoked to hear you had such a great time with us! We go the extra mile to make sure withdrawals are fast and reliable because we know how important that is for you. It's also great to hear that you enjoyed the range of games, as we cooperate only with trustworthy game providers. We have put a lot of effort into making our support team professional and awesome! Also, our agents truly care about our customers and try to do their best to solve any issues as quickly as possible.
We're always looking for ways to make our bonus system even better, so don't miss out on the special offers we'll be sending you from time to time.
Thanks again for your positive feedback, we're working hard to keep it up!
I played there months ago and then took a break, then unfortunately I paid in and played again a few days ago Bad, which unfortunately is not written here, they take taxes per rotation, suck such rip off, unfortunately win badly, I deposited 25€ 2 times via Volt, were credited immediately and when I had deposited 30€ late yesterday afternoon, bang are not credited, have PDF etc as proof and the same saying from the support, I should wait but not really customer-friendly either, always the same sentences and you get no answers at some point, you are really stupidly left standing, I have now also read that money disappears more often, the were paid in, I'm curious. Until now everything was negative. It's a shame that it is recommended.
Habe dort vor monaten mal gespielt und dann Pause eingelegt,dann dummerweise vor paar tagen dann doch nochmals eingezahlt und gespielt ,1.kann man viele spiele nicht spielen,da sie angeblich nicht in deutschland erlaubt sind ,komisch bei anderen Casinos gehts,und zum allen übel was hier leider nicht steht,die nehmen pro dreh steuern,zum Kotzen solche abzocken,gewinne leider schlecht,habe 2mal 25€ eingezahlt über Volt,waren sofort gutgeschrieben und als ich 30€ gestern spät nachmittag eingezahlt hatte ,zack werden nicht gutgeschreiben,habe PDF usw als nachweis dargelegt und der gleiche spruch vom suport,ich soll warten aber auch nicht wirklich Kundenfreundlich,immer die selben sätze und man bekommt irgenntwann keine antworten,man wird echt blöd stehen gelassen,ich habe jetzt auch gelesen das gelder öfter verschwinden,die eingezahlt wurden,ich bin mal gespannt.Bis jetzt in allem Negativ.Schade das es empfohlen wird.
Bingo Bonga Casino
Hello there, shanty13!
Thank you for your sincere feedback, we appreciate it a lot.
We're sorry to hear about your recent experience with our casino. We understand that issues with depositing can be frustrating, and we apologize for any inconvenience this may have caused.
Regarding the taxes per rotation, please note that a player accepts and acknowledges that any tax due on winnings shall be paid by them.
As for your deposit not being credited, we assure you that we take these matters seriously and are already working on investigating the issue further. Our support team strives to provide prompt and professional service to all our customers, and we apologize if you felt that your interactions with them were not satisfactory.
We appreciate your feedback and hope that we can address your concerns and improve your experience with our casino.
You can quickly withdraw money. Everything works well. Live casino is excellent and I really appreciate live support. Playing here is a pleasant experience.
Bingo Bonga Casino
Hello there, SmoKKeR!
Thank you for providing us with feedback, we appreciate it a lot.
We are glad to hear that you had such a positive experience with us. It's always reassuring to know that the withdrawal process was quick and easy, since it is a crucial factor for many players.
Thanks for pointing out the great range of games at our casino. It's also great to hear that you enjoyed the live casino games, as we cooperate only with trustworthy game providers. We have put a lot of effort into making our support team professional and awesome! Also, our agents truly care about our customers and try to do their best to solve any issues as quickly as possible.
By the way, we are constantly working on improving our bonus system, so stay turned on and do not miss new offers, especially the ones we send to your mailbox from time to time.
Thank you once again for your kind feedback, and we promise to make efforts to keep it that way!
With Love, BingoBonga team
Krokski
Unregistered user
• 2 years ago
When youre account is upgraded to VIP Level 1, you will get a personal assistant who assist you by mail/WhatsApp.
She helpt me several times with verify documents or a lost Deposit transaction. She is also very generous with providing Free Spins or loyalty bonusses.
I'm very happy with this support by a human assistant (not some chatbot).
I will recommend this Casino, they asked in the begnning a couple of documents to verify your account. When they approve your uploaded documents they cashout your withdraw within 12/24 hours.
Personal assistant
Lot of Slots
Good Free spins/Bonus policy
No instant cashout withdraw
Bingo Bonga Casino
Hello there, Krokski!
Thank you for your kind feedback, we value that a lot!
We are glad to know that you are satisfied with our customer service, since we have put a lot of efforts in making it awesome! Thank you for pointing out that our agents truly care about our customers and try to do their best to solve any issues as quick as possible.
By the way, we are constantly working on improving our bonus system, so stay turned and do not miss new offers, especially that ones we send to your mailbox from time to time.
Thank you once again for your kind feedback, and we promise to make efforts to keep it that way!
I've been playing at this casino since November 2022 and I'm very satisfied.
At first it was a bit complicated to verify myself, here I had to ask a few times whether my verification is now through.
But otherwise there is nothing to complain about. I have always received my Chasback Bonus and so far the payouts have worked flawlessly.
Michael and Ethan are the VIP attendants there and if you have a question, it is usually answered within a few minutes.
Updated February 2023 Slots from Germany can also be played again. 👍
Ich spiele seit Novemer 2022 bei diesem Casino und bin sehr zufrieden.
Anfänglich war es etwas kompliziert sich zu verifizieren, hier musste ich ein paar mal nachfragen, ob meine Verifizierung jetzt durch ist.
Aber sonnst gibt es nichts zu bemängeln. Habe immer mein Chasback Bonus erhalten und bis jetzt funktioniert es mit den Auszahlungen auch einwandfrei.
Michael und Ethan sind dort die VIP Betreuer und wenn man eine Frage hat, wird diese meinst binnen weniger Minuten beantwortet.
Update: Februar 2023 Auch aus Deutschland sind Slots wieder spielbar. 👍
Withdrawals work perfectly!
Auszahlungen funktionieren einwandfrei!
VIP attendants respond very quickly.
VIP Betreuer antworten sehr schnell.
Super bonus payments for every deposit 20% Chasback
Super Bonuszahlungen für jede Einzahlung 20% Chasback
Runs on all devices
Läuft auf allen Endgeräten
Also accepts players from NRW
Aktzeptiert auch Spieler aus NRW
somewhat cumbersome verification
etwas umständliche Verifizierung
Bingo Bonga Casino
Dear TinoTTT,
Thank you for your review!
We always strive to make our players' journey as enjoyable as possible.
In addition, we always share our players' joy in their winnings and we hope that the unforgettable feeling of being a winner becomes more frequent during your experience with us.
We would also like to announce that slots are available for players from your country, so you can easily enter your favorite.
If you have any problems or need help, do not hesitate to contact us at any time - we work 24/7 and are happy to help you.
Kind regards BingoBonga Casino Team
Sehr geehrter TinoTTT,
Danke für Ihre Bewertung!
Wir bemühen uns stets, die Reise unserer Spieler so angenehm wie möglich zu gestalten.
Darüber hinaus teilen wir immer die Freude unserer Spieler über ihre Gewinne und wir hoffen, dass das unvergessliche Gefühl, ein Gewinner zu sein, während Ihrer Erfahrung mit uns immer häufiger wird.
Wir möchten auch ankündigen, dass Slots für Spieler aus Ihrem Land verfügbar sind, sodass Sie ganz einfach Ihren Favoriten eingeben können.
Wenn Sie Probleme haben oder Hilfe benötigen, zögern Sie nicht, uns jederzeit zu kontaktieren – wir arbeiten rund um die Uhr und helfen Ihnen gerne weiter.
Mit freundlichen Grüßen BingoBonga Casino-Team
Nykkoh
Unregistered user
• 2 years ago
Doesn't even go by what they promote massive scam for sure. Daily cash back i got it the first time without using bonuses and then now its I didn't deposit 50 euro when I deposited more than that over different excuses and also fake asf
None positive they useless as
Most rip of casino
Bingo Bonga Casino
Dear Nykkoh,
Thank you for your feedback.
We would like to inform you that according to our Terms and Conditions, minimal daily deposit amount for receiving the cashback is 50 EUR. If the player's total deposits sum is lower than this amount, then unfortunately, the cashback will not be available.
Please, click on the following link to get additional information about our Bonus Terms and Conditions: - https://www.bingobonga.com/bonus-terms-and-conditions.
Moreover, if the cashback is not available for you, you can contact us anytime - we will check if there are any bonus available.
If you experience any troubles or need help, do not hesitate to contact us any time is comfortable for you - we work round the clock and are always glad to help you.
So far so good, I won a nice amount of money and from previous sessions I was also able to withdraw the funds quickly. I have a pending withdrawal for 1900 on 30th of december and another 3100 pending since today. It seems to take some days now unfortunately, so right now I'll give 4 stars and will change it once the withdrawals have been processed successfully. I understand by winning over 10k+ it might take some longer. VIP manager Edward is helping me good every time.
Nice design
VIP manager that responds within minutes
Withdrawals take some time?
Bingo Bonga Casino
Dear Mahaxo,
Thank you for your positive review!
We are always happy to receive the feedback from our players as it helps us to improve our service. We are also glad to know that our casino has brought to you positive impressions and winnings. Thank you for highlighting our website design and the work of our VIP department.
Please, note that all withdrawal requests process on a first-come, first served basis. We try to do everything as fast as possible, but our finance department checks every cashout in order to prevent fraud. So, it may take some time.
If you have any additional questions or need help, please contact us. We are always ready to help you!
Thank you for choosing our casino, and may the fortune be on your side!
Only problems with the payout, will no longer play at this casino. One star is still too much!
Nur Probleme bei der Auszahlung,werde bei diesen Casino nicht mehr spielen.Ein Stern ist noch zu viel!!
Fast deposit ;))))
Schnelle Einzahlung ;))))
No payment despite verification
Keine Auszahlung ,drotz verifikation
Bingo Bonga Casino
Dear scalinger510,
Thanks for your review!
We always appreciate feedback from our players as it helps us to improve our service. We appreciate your feedback, however, we would like to point out that KYC is the standard and crucial procedure that needs to be performed prior to withdrawal. If you are missing documents for verification, you will always receive a corresponding e-mail. Please note that all documents must meet the requirements.
If you have any difficulties with withdrawal and verification, please feel free to contact our support team, we work 24/7 and are always happy to help!
Kind regards Bingo Bonga Casino Team
Sehr geehrter skalinger510,
Vielen Dank für Ihre Bewertung!
Wir freuen uns immer über das Feedback unserer Spieler, da es uns hilft, unseren Service zu verbessern. Wir sind dankbar für Ihr Feedback, möchten jedoch darauf hinweisen, dass KYC das standardmäßige und entscheidende Verfahren ist, das vor der Auszahlung durchgeführt werden muss. Falls Ihnen Dokumente für die Verifizierung fehlen, erhalten Sie immer eine entsprechende E-Mail. Bitte beachten Sie, dass alle Dokumente die Anforderungen erfüllen müssen.
Wenn Sie Schwierigkeiten mit der Auszahlung und Verifizierung haben, können Sie sich gerne an unser Support-Team wenden, wir arbeiten rund um die Uhr und helfen Ihnen immer gerne weiter!
Mit freundlichen Grüßen Bingo Bonga Casino Team
Joona
Unregistered user
• 3 years ago
Good and fast support. Vip manager nana is really helpful.
Fast support
Bingo Bonga Casino
Dear Joona,
We appreciate your feedback!
We always put great effort into trying to make our players' journey as pleasant as possible. It is glad to hear we earned your trust. Thank you very much for the kind words!
If you experience any troubles or need help, do not hesitate to contact us any time is comfortable for you - we work round the clock and are always glad to help you.
That's right Bingo Bongo is one of the bad casinos I know playing makes your face fall asleep the slots are so slow NEVER AGAIN How about crediting the players who lost their money due to your technique problems. That might be a small tribute
Das stimmt Bingo Bongo ist eines der schlechten Casinos die ich kenne beim spielen schläft einem das Gesicht ein so langsam sind die Slots NIE WIEDER Wie wäre es wenn sie den Spielern die ihr Geld durch eure Techniken Problemen verloren haben gutschreiben. Das wäre vielleicht eine kleine Anerkennung
Just grotesque
Einfach nur Grottenschlecht
Bingo Bonga Casino
Dear kastrati1961,
Thanks for your review!
We would like to inform you that there were technical issues that have already been resolved. Everything is working properly and this situation must not happen again in the future. Please accept our apologies for the negative experience.
We are grateful for your feedback! If you have any problems or need help, do not hesitate to contact us at any time - we work 24/7 and are happy to help you.
Kind regards Bingo Bonga Casino Team
Sehr geehrte kastrati1961,
Vielen Dank für Ihre Bewertung!
Wir möchten Sie darüber informieren, dass es technische Probleme gab, die bereits gelöst wurden. Alles funktioniert einwandfrei, und diese Situation darf in Zukunft nicht mehr vorkommen. Bitte akzeptieren Sie unsere Entschuldigung für die negative Erfahrung.
Wir sind dankbar für Ihr Feedback! Wenn Sie Probleme haben oder Hilfe benötigen, zögern Sie nicht, uns jederzeit zu kontaktieren – wir arbeiten rund um die Uhr und helfen Ihnen gerne weiter.
Mit freundlichen Grüßen Bingo Bonga Casino-Team
Narskind666
Unregistered user
• 3 years ago
Im new Here but i already Love this Casino many and good Slot Games!!! And my VIP Support Ethan is very nice and helps very quickly with problems. thank you very much BingoBonga and Ethan!!! :)
Good VIP Support
Fast Withdrawal
Many Slot Games
Bingo Bonga Casino
Dear Narskind666,
Thank you for your feedback!
It is a pleasure to hear that you had such a positive experience at our casino. May good luck and fortune be always on your side!
If you experience any troubles or need help, do not hesitate to contact us any time is comfortable for you - we work round the clock and are always glad to help you.
Avoid paying out by not verifying the player account with ever new arguments. A "dirty casino" in the truest sense of the word
Drücken sich vor der Auszahlung in dem sie das Spielerkonto mit immer neuen Argumenten nicht verifizieren. Im wahrsten Sinne des Wortes ein "Dreckscasino"
Large selection of games from all providers
große Spieleauswahl sämtlicher Anbieter
Poor technology, the games often hang or you get kicked out
Schlechte Technik, die Spiele hängen oft bzw. man wird rausgeschmissen
no phone availability, only via chat
keine telefonische Erreichbarkeit, nur über chat
do not pay out winnings
zahlen Gewinne nicht aus
Bingo Bonga Casino
Dear hubbie69,
Thank you for your review!
We would like to inform you that the verification procedure prior to withdrawing funds is an important process that helps us ensure funds are sent to the right person.
Also, we had some technical issues in the past, but now they are solved and everything is working fine.
If you have any problems or need help, do not hesitate to contact us at any time - we work 24/7 and are happy to help you.
Kind regards Bingo Bonga Casino Team
Sehr geehrter hubbie69,
Danke für Ihre Bewertung!
Wir möchten Sie darüber informieren, dass das Überprüfungsverfahren vor dem Abheben der Gelder ein wichtiger Prozess ist, der uns hilft sicherzustellen, dass die Gelder an die richtige Person gesendet werden.
Außerdem hatten wir in der Vergangenheit einige technische Probleme, aber jetzt sind sie gelöst und alles funktioniert einwandfrei.
Wenn Sie Probleme haben oder Hilfe benötigen, zögern Sie nicht, uns jederzeit zu kontaktieren – wir arbeiten rund um die Uhr und helfen Ihnen gerne weiter.
Mit freundlichen Grüßen Bingo Bonga Casino-Team
Philip
Unregistered user
• 3 years ago
Bad Bad Bad Bad
Schlecht Schlecht Schlecht Schlecht
Does not load hangs all very bad not recommended
Lädt nicht hängt alles sehr schlecht nicht zu empfehlen
Bingo Bonga Casino
Dear Philip,
Thank you very much for your review!
Please accept our apologies for the technical issues encountered. We would like to inform you that they are already resolved and such a situation must not occur in the future.
We are grateful for your feedback! If you have any problems or need help, do not hesitate to contact us at any time - we work 24/7 and are happy to help you.
Kind regards Bingo Bonga Casino Team
Sehr geehrter Philipp,
Danke vielmals für Ihre Bewertung!
Bitte akzeptieren Sie unsere Entschuldigung für die aufgetretenen technischen Probleme. Wir möchten Sie darüber informieren, dass sie bereits gelöst sind und eine solche Situation in Zukunft nicht mehr auftreten darf.
Wir sind dankbar für Ihr Feedback! Wenn Sie Probleme haben oder Hilfe benötigen, zögern Sie nicht, uns jederzeit zu kontaktieren – wir arbeiten rund um die Uhr und helfen Ihnen gerne weiter.
Mit freundlichen Grüßen Bingo Bonga Casino Team
Shakur321
Unregistered user
• 3 years ago
Very, very bad customer service, totally unfriendly, win a 2 out of 10, I had to cancel my player account here because I was portrayed as stupid (by customer service) that was the number 1 reason and even so, except for the first few days, there were no profits !!!!
Sehr sehr schlechter Kundenservice total unfreundlich , Gewinne bei ihnen von 10 eine 2 , ich musste Hier mein spielerkonto kündigen weil ich als dumm dargestellt worden bin (vom Kundenservice) das war der Grund Nummer 1 und auch so bis auf die ersten Tage bleiben Gewinne eher aus !!!!
Large game selection
Große spielauswahl
Never again !!!!!!!
Nie wieder !!!!!!!
Bingo Bonga Casino
Dear Shakur321,
Thanks for your review!
We strive to provide our customers with the best possible customer service and we are sorry to hear that you have had a negative experience at our casino.
Also, please note that the games cannot be influenced by third parties. Game results are random and it all depends on your luck.
Nevertheless, thank you again for your feedback! Contact our support team anytime, we're available 24/7 and we're here to help!
Kind regards Bingo Bonga Casino Team
Sehr geehrter Shakur321,
Vielen Dank für Ihre Bewertung!
Wir bemühen uns, unseren Kunden den bestmöglichen Kundenservice zu bieten, und es tut uns leid zu hören, dass Sie negative Erfahrungen in unserem Casino gemacht haben.
Bitte beachten Sie außerdem, dass die Spiele nicht von Drittanbietern beeinflusst werden können. Die Spielergebnisse sind zufällig und alles hängt von Ihrem Glück ab.
Trotzdem nochmals vielen Dank für Ihr Feedback! Wenden Sie sich jederzeit an unser Support-Team, wir sind rund um die Uhr erreichbar und helfen Ihnen gerne weiter!
Nothing new and better then other casino's. Deposit works nicely, slots dont give any good winning, very low change to win. Support not ever online when you try to ask sonething. No bonus, no free spins after lost you money. More like bingo thrn casino.
Easy deposit
No winning
No any good bonus deal
No support available
Bingo Bonga Casino
Dear Jamethai888,
Thank you for your review!
We take customer satisfaction seriously, and your feedback helps us to improve our service. In our casino, we strive to provide the players with only the best services available, including nice daily cashback offer, so every player could spend some great time with us, however, the game results are random and everything depends on your luck.
Nonetheless, thank you once again for your feedback! Feel free to contact our support team at any time, we are available round the clock, and we are ready to help you!
Best regards, Bingo Bonga Casino Team
Safety Index explained
Safety Index of Bingo Bonga Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bingo Bonga Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.7/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
![Bingo Bonga Casino Review – Expert & Player Ratings [2025]](https://static.casino.guru/res/cc26f89e34ef12cd4dac6731c76aaaa5a/images/casinoguru_logo.svg){kind=logo}
