HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,269Opened780Unresolved5,628Resolved13,369Rejected22,492
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Vave Casino - Player experiences a delayed withdrawal.

Resolved Submitted: 30 Sep 2023
Disputed amount: 325 USDC
Safety Index 7.2 Above average
Our verdict Unjustified complaint

Casinoly Casino - Player’s winnings confiscated with account closure.

Closed Submitted: 30 Sep 2023
Disputed amount: €71,400
Safety Index 8.6 High
Our verdict Player stopped responding

Silverplay Casino - Player's deposit has not been credited.

Closed Submitted: 30 Sep 2023
Disputed amount: €20
Safety Index 5.4 Below average
Our verdict Case closed

Bruno Casino - Player's funds not credited after deposit.

Resolved Submitted: 30 Sep 2023
Disputed amount: €50
Safety Index 9.0 Very high
Our verdict Case closed

Startbet Casino - Player's winnings confiscated due to alleged hacks.

Resolved Submitted: 29 Sep 2023
Disputed amount: 200,000 R$
Safety Index 3.5 Low
Our verdict Player stopped responding

First Casino - Underage player’s account closed.

Closed Submitted: 29 Sep 2023
Disputed amount: 100 ₴
Safety Index 8.7 High
Our verdict Unjustified complaint

Gxmble Casino - Player accuses casino of providing fake games.

Closed Submitted: 29 Sep 2023
Disputed amount: €51
Safety Index 1.7 Very low
Our verdict Player stopped responding

Freedom Casino - Player requests closure of account but lacks response.

Closed Submitted: 29 Sep 2023
Disputed amount: ??
Safety Index 2.8 Very low
Our verdict Player stopped responding

MaxBet Casino - Player experiencing persistent software errors during wins.

Closed Submitted: 29 Sep 2023
Disputed amount: 50,000 din
Safety Index 9.8 Very high
Our verdict Case closed

ApoloBet Casino - Player's withdrawal and deposit records missing.

Resolved Submitted: 29 Sep 2023
Disputed amount: Ł1
Safety Index 7.3 Fresh casino
Show more complaints (+10)
Showing 28,871 - 28,880 of 42,269 complaints
1...2,887 2,888 2,889...4,227
Go to pageof 4,227 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.