HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,899Opened915Unresolved5,323Resolved12,842Rejected21,819
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

RaceJeet Casino - Player’s withdrawal is delayed.

Closed Submitted: 22 Aug 2023
Disputed amount: 95,000 INR
Safety Index 4.9 Low
Our verdict No reaction

Vegas Spins Casino - Player was accused of using a third-party payment method.

Unresolved Submitted: 22 Aug 2023
Black points: 458
Disputed amount: £1,980
Safety Index 7.6 Above average
Our verdict Player stopped responding

1win Casino - Player is facing a delay in the withdrawal process.

Closed Submitted: 22 Aug 2023
Disputed amount: $5,000 ARS
Safety Index 8.3 High
Our verdict Player stopped responding

QuickWin Casino - Player experiences unsuccessful withdrawal attempts.

Closed Submitted: 22 Aug 2023
Disputed amount: €300
Safety Index 8.8 High
Our verdict No reaction policy

Spicy Jackpots Casino - Player's withdrawal is delayed.

Unresolved Submitted: 22 Aug 2023
Black points: 130
Disputed amount: €500
Safety Index 1.8 Very low
Our verdict Player stopped responding

Brango Casino - Player faces difficulties verifying his email.

Closed Submitted: 22 Aug 2023
Disputed amount: ??
Safety Index 8.2 High
Our verdict Unjustified complaint

Leon Casino - Indian player's account blocked after documentation dispute.

Closed Submitted: 22 Aug 2023
Disputed amount: 11,750 INR
Safety Index 1.1 Very low
Our verdict Case closed

1win Casino - Player’s withdrawal has been delayed after verification.

Resolved Submitted: 22 Aug 2023
Disputed amount: 27,071 INR
Safety Index 8.3 High
Our verdict Player stopped responding

Zaza Casino - Player's winnings have been blocked due to location.

Closed Submitted: 22 Aug 2023
Disputed amount: C$485
Safety Index 3.8 Low
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 22 Aug 2023
Black points: 76
Disputed amount: £200
Safety Index 0.6 Very low
Show more complaints (+10)
Showing 28,011 - 28,020 of 40,899 complaints
1...2,801 2,802 2,803...4,090
Go to pageof 4,090 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.