HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,898Opened914Unresolved5,323Resolved12,842Rejected21,819
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Bet24-7 Casino - Player experiences delayed withdrawal and lack of communication. The complaint was resolved as the player received his money from the casino.

Resolved Submitted: 21 Aug 2023
Disputed amount: $3,370
Safety Index 1.0 Very low
Our verdict Player stopped responding

RickyCasino - Player complains about game functionality.

Closed Submitted: 21 Aug 2023
Disputed amount: A$2,000
Safety Index 8.7 High
Our verdict Case closed

Celu Apuestas Casino - Player's account is blocked with funds inside.

Resolved Submitted: 21 Aug 2023
Disputed amount: $4,000 ARS
Safety Index 5.8 Below average
Our verdict Unjustified complaint

Tipsport Casino CZ - Player reports unauthorized transactions on account.

Closed Submitted: 21 Aug 2023
Disputed amount: 22,500 Kč
Safety Index 9.8 Very high
Our verdict Other

Luckynova Casino - Verification process delays access for Brazilian player.

Closed Submitted: 21 Aug 2023
Disputed amount: ??
Safety Index 6.3 Below average
Our verdict No reaction policy

Woopio Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 21 Aug 2023
Black points: 100
Disputed amount: €342
Safety Index 5.4 Below average
Our verdict Unjustified complaint

Rollino Casino - Player’s withdrawals cancelled and winnings confiscated.

Closed Submitted: 21 Aug 2023
Disputed amount: C$3,750
Safety Index 2.3 Very low
Our verdict Player stopped responding

PeerGame Casino - Player's funds disappear during wallet transfer.

Closed Submitted: 21 Aug 2023
Disputed amount: €300
Safety Index 6.4 Below average
Our verdict Player stopped responding

Winstoria Casino - Problems with bank account verification.

Closed Submitted: 21 Aug 2023
Disputed amount: €3,000
Safety Index 9.3 Very high
Our verdict No reaction policy

Betway Casino - Player’s account has been blocked.

Unresolved Submitted: 21 Aug 2023
Black points: 156
Disputed amount: £1,500
Safety Index 9.2 Very high
Show more complaints (+10)
Showing 28,021 - 28,030 of 40,898 complaints
1...2,802 2,803 2,804...4,090
Go to pageof 4,090 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.