HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,218Opened922Unresolved5,214Resolved12,641Rejected21,441
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Spinarium Casino - Player’s account has been closed without explanation.

Closed Submitted: 29 Mar 2026
Disputed amount: $86,000 CLP
Safety Index 1.1 Very low
Our verdict Player stopped responding

OnlySpins Casino - Player's withdrawal is delayed and account verification is under review.

Closed Submitted: 29 Mar 2026
Disputed amount: €1,400
Safety Index 8.3 High
Our verdict Player stopped responding

Bravo Play Casino - Player's withdrawal is delayed due to bonus money claim.

Closed Submitted: 29 Mar 2026
Disputed amount: €57
Safety Index 3.4 Very low
Our verdict No reaction policy

Sportium Casino - Player’s account is suspended with delayed refund.

Unresolved Submitted: 29 Mar 2026
Black points: 25
Disputed amount: Mex$100
Safety Index 7.5 Above average
Our verdict Other

Claps Casino - Player's access to game providers is blocked.

Closed Submitted: 29 Mar 2026
Disputed amount: 50 USD₮
Safety Index 4.9 Low
Our verdict Player stopped responding

Neon54 Casino - Player's winnings have been confiscated.

Closed Submitted: 29 Mar 2026
Disputed amount: $2,100,000 CLP
Safety Index 9.2 Very high
Our verdict Case closed

SG Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 29 Mar 2026
Disputed amount: 840,000 Ft
Safety Index 8.5 High
Our verdict Case closed

Wild Robin Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 29 Mar 2026
Disputed amount: €500
Safety Index 7.0 Above average
Current status Waiting for casino to reply 3d 19h 8m 5s

4raBet Casino - Withdrawal of player's winnings has been delayed.

Opened Submitted: 29 Mar 2026
Safety Index 8.1 High
Our verdict Player stopped responding

BigClash Casino - Player's withdrawal has been delayed.

Closed Submitted: 29 Mar 2026
Disputed amount: €29,000
Safety Index 9.0 Very high
Show more complaints (+10)
Showing 2,761 - 2,770 of 40,218 complaints
1...276 277 278...4,022
Go to pageof 4,022 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.