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All41,048Opened907Unresolved5,349Resolved12,909Rejected21,883
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Our verdict Player stopped responding

BetiBet Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 17 Oct 2023
Disputed amount: €5,000
Safety Index 7.4 Above average
Our verdict Case closed

Spinarium Casino - Player's self-exclusion feature failed.

Resolved Submitted: 17 Oct 2023
Disputed amount: €440
Safety Index 1.0 Very low
Our verdict Player stopped responding

GuruPlay Casino - Player is seeking account deletion.

Closed Submitted: 17 Oct 2023
Disputed amount: ??
Safety Index 4.7 Low
Our verdict Player stopped responding

WestCasino - Player's KYC verification is being delayed.

Closed Submitted: 17 Oct 2023
Disputed amount: €2,300
Safety Index 8.0 High
Our verdict Case closed

V.Vegas Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 17 Oct 2023
Disputed amount: €200
Safety Index 9.8 Very high
Our verdict No reaction policy

Slottyway Casino - Player's winnings were confiscated due to an alleged rule break.

Unresolved Submitted: 17 Oct 2023
Black points: 64
Disputed amount: 3,688 R$
Safety Index 5.4 Below average
Our verdict Case closed

BluVegas Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 17 Oct 2023
Disputed amount: €1,470
Safety Index 4.6 Low
Our verdict Player stopped responding

Planetwin365 Casino IT - Player’s withdrawal is delayed due to an issue with an identity document.

Closed Submitted: 17 Oct 2023
Disputed amount: €15,000
Safety Index 9.1 Very high
Our verdict Case closed

MyStake Casino - Player's account flagged as duplicate, halting withdrawals.

Resolved Submitted: 17 Oct 2023
Disputed amount: £400
Safety Index 9.7 Very high
Our verdict Player stopped responding

1win Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 16 Oct 2023
Disputed amount: $6,900 ARS
Safety Index 8.3 High
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