HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,307Opened766Unresolved5,637Resolved13,385Rejected22,519
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Nine Casino - Player has been excluded from receiving bonuses.

Closed Submitted: 12 Jan 2024
Disputed amount: €50
Safety Index 8.8 High
Our verdict No reaction policy

Betvistas Casino - Player’s withdrawal request isn't processed.

Unresolved Submitted: 12 Jan 2024
Black points: 396
Disputed amount: Mex$45,000
Safety Index 2.6 Very low
Our verdict Player stopped responding

Slotbox Casino - Player's closed account was reopened.

Closed Submitted: 12 Jan 2024
Disputed amount: ??
Safety Index 8.0 High
Our verdict Case closed

The Pokies Casino - Player's deposit was not credited to the account.

Resolved Submitted: 12 Jan 2024
Disputed amount: A$800
Safety Index 2.8 Very low
Our verdict Case closed

Snatch Casino - Player's withdrawal delayed due to documentation issues.

Resolved Submitted: 12 Jan 2024
Disputed amount: €27
Safety Index 9.8 Very high
Our verdict Player stopped responding

Dreams Casino - Player experiences withdrawal delay.

Closed Submitted: 12 Jan 2024
Disputed amount: $1,000
Safety Index 6.6 Above average
Our verdict Unjustified complaint

CryptoLeo Casino - The player is facing difficulties in getting a refund.

Closed Submitted: 12 Jan 2024
Disputed amount: £1,500
Safety Index 8.7 High
Our verdict Player stopped responding

V.Vegas Casino - Player’s KYC account verification is delayed.

Closed Submitted: 12 Jan 2024
Disputed amount: €260
Safety Index 9.8 Very high
Our verdict Player stopped responding

KatsuBet Casino - Player is facing issues with the welcome bonus.

Closed Submitted: 12 Jan 2024
Disputed amount: €20
Safety Index 9.4 Very high
Our verdict Unjustified complaint

Rollino Casino - Player's winnings were confiscated by the casino.

Closed Submitted: 12 Jan 2024
Disputed amount: €9,500
Safety Index 0.6 Very low
Show more complaints (+10)
Showing 27,001 - 27,010 of 42,307 complaints
1...2,700 2,701 2,702...4,231
Go to pageof 4,231 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.