HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,338Opened784Unresolved5,644Resolved13,377Rejected22,533
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Jackpot City Casino - Player faces withdrawal issue due to lack of options.

Resolved Submitted: 02 Apr 2024
Disputed amount: $480,000 CLP
Safety Index 8.1 High
Our verdict Player stopped responding

Nevada Win Casino - Player's winnings disappeared after withdrawal system error.

Closed Submitted: 02 Apr 2024
Disputed amount: €100
Safety Index 6.5 Above average
Our verdict Player stopped responding

Spinanga Casino - Player’s payouts are delayed.

Closed Submitted: 02 Apr 2024
Disputed amount: €300
Safety Index 8.2 High
Our verdict Unjustified complaint

BetMGM Casino UK - Player upset about misleading game cost.

Closed Submitted: 02 Apr 2024
Disputed amount: £70
Safety Index 9.8 Very high
Our verdict Case closed

Playzilla Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 02 Apr 2024
Disputed amount: €1,000
Safety Index 8.9 High
Our verdict Player stopped responding

William Hill Casino IT - Player's winnings mysteriously disappear.

Closed Submitted: 02 Apr 2024
Disputed amount: €300
Safety Index 8.6 High
Our verdict Player stopped responding

PlayUZU Casino MX - Player’s deposit is not credited to the account.

Closed Submitted: 02 Apr 2024
Disputed amount: Mex$100
Safety Index 8.6 High
Our verdict Case closed

Alphabook Casino - Player’s withdrawal requests have been rejected.

Resolved Submitted: 02 Apr 2024
Disputed amount: €3,000
Safety Index 6.4 Below average
Our verdict Player stopped responding

MyStake Casino - Player’s account has been blocked due to unverified address.

Closed Submitted: 02 Apr 2024
Disputed amount: €123
Safety Index 9.7 Very high
Our verdict Player stopped responding

WinBet Casino IT - Player reports technical issues and unhelpful customer support.

Closed Submitted: 02 Apr 2024
Disputed amount: 10 лв
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 25,331 - 25,340 of 42,338 complaints
1...2,533 2,534 2,535...4,234
Go to pageof 4,234 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.