WinBet Casino review

9.6/10Safety Index Very high by Casino Guru

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Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Payment methods

Withdrawal limits

Not Limited for EUR

Owner Win Bet Online Ltd.

Established 2020

Estimated annual revenues

> $20,000,000

Licensing Authorities

Italy (ADM)

OverviewBonusesUser reviews7Safety Index explainedDiscussion3Payment methods7

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WinBet Casino Review

WinBet Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. WinBet Casino has a Very high Safety Index of 9.6, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Take a look at our full WinBet Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.

Safety Index of WinBet Casino – Is it fair and safe?

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our WinBet Casino review, we carefully went through and inspected the Terms and Conditions of WinBet Casino. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.

According to our approximate calculation or collected information, WinBet Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

We did not find WinBet Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

All of that, together with other factors considered in our review, has resulted in WinBet Casino having a Safety Index of 9.6, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.

WinBet Casino T&Cs

Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.

We did not find any unfair or predatory rules in the Terms and Conditions of WinBet Casino during our review.

Player complaints related to WinBet Casino

Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.

We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 415 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of WinBet Casino

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

However, the User satisfaction score is only calculated once a casino has 10 or more reviews. Since we have only collected reviews from 7 players, WinBet Casino does not have a User satisfaction score yet. The reviews are available on this page in the User reviews section.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

WinBet Casino company information and licenses

WinBet Casino belongs to Win Bet Online Ltd. and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

WinBet Casino has a gambling license in Italy. Their license was granted by Agenzia delle Dogane e dei Monopoli.

About payment methods and win and withdrawal limits

WinBet Casino accepts 7 payment options. This includes: Skrill, Neteller, Mastercard, VISA, PostePay, Bank transfer, Nuvei.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at WinBet Casino.

Language	Website	Customer support	Live chat
Italian

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at WinBet Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of WinBet Casino to be average.

Slots and casino games at WinBet Casino

You can play these types of games at WinBet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 64 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, IGT, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Nextgen Gaming, ELK Studios, Evoplay, GameArt, Endorphina, Habanero, Lightning Box, Red Rake Gaming, Spinomenal, Leander Games, 1X2 Network, Booming Games, Relax Gaming, Smartsoft Gaming, Fantasma Games, Gol Games, Platipus, TOP Gaming, Spinmatic, BF Games, Apollo Games, Seven ABC, Spribe, NEMESIS, Exagaming, WMG, Bragg Gaming, RAW iGaming, Tuko Productions, Amusnet, Worldmatch, Fun Fiesta, Cristaltec, CAPECOD Gaming, Bakoo, NazionaleElettronica, MGA, Espresso Games, Synot Games, OctoPlay, Stakelogic, Skywind Group, Octavian, Fazi, Esa Gaming, CT Interactive, Games Global, EGT Digital, Triple Cherry, EURASIAN (EA) Gaming, Ruby Play.

Bonuses and codes offered by WinBet Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Currently, our database does not contain any bonus offers from WinBet Casino, unfortunately.

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Withdrawal limits

Not Limited for EUR

Games

Show all

Slots

Roulette

Blackjack

Betting

Video poker

No bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

No scratch cards

eSports betting

Crash games

Language options

Italian website

Only Italian customer support

Only Italian live chat

Game providers

Show all (64)

Casino screenshots

Positives

Mobile casino application for Android
Good selection of game providers
Simple and clean website design
No withdrawal limits
Live dealer games are available

Negatives

Live chat support is not available 24/7
Limited choice of payment methods

Author: Michaela Skalla Last updated: 08 Feb 2026 Anything incorrect or missing?Let me know

WinBet Casino bonuses

Browse all bonuses offered by WinBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of WinBet Casino

This is a place to share experience with WinBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough data

Rated by 7 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

Felipe7704

Bronze

Bulgaria

• 1 year ago

This one is terrible as all other casinos in Bulgaria. Most of them use EGT platform which is questionable the most games in site are theirs (including Amusnet - which is the other name of EGT). If it happens to give some big win - then it takes it from you day by day 100 times.

Fast withdrawal

No new games
Everyday bonus is a joke
EGT Platform
Totally fixed gameplay

HaAdEsSs

Unregistered user

Bulgaria

• 3 years ago

How can you give such a rating to these scammers... I have 12,000 deposits in 2 months with no withdrawals here no returns! In order to exclude yourself, a declaration and a 30-day waiting period are required, how can someone addicted to gambling be subject to such conditions? Please change the rating of this casino because you are misleading people so much!

Vladimir1234

Unregistered user

Serbia

• 3 years ago

The worst casino, I just spent 200,000 thousand with them in Mitrovica, I recommend everyone to avoid this casino, they set things up and steal, I got a refund of 6,000 thousand instead of 20,000, so avoid!!!!!!! The biggest thief, I will never go there again.

Thieves worst worst casino
Lopovi najgori najgora kockarnica

stefantasevv

Bronze

Bulgaria

• 4 years ago

This casino is disgusting, they don't have deposit limit options, you can't shut yourself down, you need a handwritten statement to do so. If you are a person who has problems with gambling, this would be a big problem for you. In this regard, I do not think that there are bigger fraudsters than them who seek to drain addicted people. Imagine the player is from a village and does not have access to a printer. In my opinion, the ratings you have given to this casino are too high, even more than high. They do not deserve to have such a rating. Nobody takes it out of what I see and their bonuses are pathetic. Other casinos in Bulgaria are 10 times better. These must have their licenses revoked

fofo7788

Silver

Austria

• 4 years ago

if you want to lose money - here is the place. part of the whole circle of Bulgarian mafia casinos

DjDero

Platinum

Bulgaria

• 4 years ago

I am extremely disappointed with this casino. For the last few months and 105 deposits, I still do not have a successful withdrawal. There is no return on bets. My loss from there is huge. Every time I think I will recoup my losses, but I think that is impossible.

Large range of game and game providers.
Quick verification and withdrawal
There are no withdrawal limits

There is no return on bets on all games.
A small selection of bonuses
Through a mobile device he regularly throws out games.

Safety Index of WinBet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of WinBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very high9.6/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about WinBet Casino and related casinos

(58)

58All0Opened5Unresolved4Resolved49Rejected

Complaints directly about WinBet Casino

Our verdict Player stopped responding

Player's withdrawal is delayed due to verification issues.

The player from Bulgaria had been unable to withdraw winnings from Winbet for over six months due to verification requirements for two inactive cards. Although the player's new card used for the deposit was active and verified, the bank could not provide documentation for the expired cards. The player did not respond to the Complaints Team's inquiries, which led to the rejection of the complaint.

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Closed Submitted: 11 Jan 2025

Disputed amount: 250 лв

Our verdict Case closed

Player’s deposit is delayed.

The player from Bulgaria had deposited 30 BGN via a cash terminal and received a receipt, but the funds were not credited to his account. After multiple follow-ups, the casino initially cited a technical issue, then stated that the case had been forwarded for review, yet the funds remained missing after two days. The issue was resolved when the player confirmed that the deposit had been refunded by the casino. The complaint was marked as 'resolved' in the system.

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Resolved Submitted: 15 Sep 2024

Disputed amount: 30 лв

Our verdict Player stopped responding

Player’s winnings were confiscated.

The player from Romania claimed that the casino canceled his winnings by citing terms and conditions without providing a clear reason, despite not intervening when he lost significant amounts. The player did not respond to our messages and questions, making it impossible to investigate further. Consequently, the complaint was rejected due to a lack of response.

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Closed Submitted: 18 Jun 2024

Disputed amount: 1,200 lei

Our verdict Case closed

Player is facing address verification issues.

The player from Bulgaria struggled with winbet.bg's request for a permanent address verification document, which was challenging due to their current renting situation and the sale of their previous home. The Complaints Team explained the importance of KYC procedures and suggested providing a renting agreement as proof of address. The player later confirmed that the issue was resolved. The complaint was marked as resolved by the team.

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Resolved Submitted: 04 Jun 2024

Disputed amount: 2,500 лв

Our verdict Player stopped responding

Player experiencing technical issues with game.

The player from Bulgaria had been experiencing technical difficulties with the online casino game, which led to disruptions and error messages that prevented him from finishing the game and receiving his winnings of approximately 399 leva plus a 160x bonus. We had requested additional information and supporting evidence from the player to investigate the issue further. However, due to the lack of response from the player, we couldn't proceed with the investigation and had to reject the complaint.

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Closed Submitted: 06 May 2024

Disputed amount: 839 лв

Our verdict Player stopped responding

Player reports technical issues and unhelpful customer support.

The player from Bulgaria had faced an issue with a live blackjack bet on Winbet. After he had placed the bet, the site had crashed and the bet was lost. He had tried to contact support multiple times but found them unhelpful, blaming his internet connection for the crash. We had asked for relevant communication and game history to investigate the matter. However, due to the player's lack of response to our messages and questions, we were unable to proceed with the investigation and had to reject the complaint.

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Closed Submitted: 02 Apr 2024

Disputed amount: 10 лв

Our verdict Other

Player’s bonus and bets were cancelled.

The player from Bulgaria had experienced a bonus retraction from Winbet. He had activated a 5,000 lv bonus and used it to place bets, some of which were winning. However, the casino had retracted the bonus and canceled the unsettled bets without any explanation. Upon reviewing the case, we had concluded that the issue pertained to sports betting, an area outside our purview. As a result, we had contacted the casino for more information but had to reject the player's complaint due to our limited insight into sports betting issues.

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Closed Submitted: 01 Apr 2024

Disputed amount: 5,000 лв

Our verdict Player stopped responding

Player has cancelled their bonus accidentally.

The player from Bulgaria made a deposit and won BGN 500 from a jackpot slot. However, after accidentally clicking the cancel button, they lost all their winnings. We rejected the complaint because the player didn't respond to our messages and questions.

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Closed Submitted: 29 Jun 2023

Disputed amount: 500 лв

Our verdict Player stopped responding

Player's account was blocked.

The player from Bulgaria can't access his casino account, due to a block. Although it seems as though this issue has been resolved, the complaint was rejected because the player didn't respond to our messages and questions.

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Closed Submitted: 09 Feb 2023

Disputed amount: 500 лв

Our verdict Player stopped responding

Player is asking for help.

The player from Bulgaria complains about an unspecified issue. The complaint was rejected because the player didn't respond to our messages and questions.

Closed Submitted: 20 Dec 2022

Disputed amount: 2,000 лв

Show more complaints (+10)