HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,561Opened989Unresolved5,130Resolved12,434Rejected21,008
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

JokaBet Casino - Player's winnings have been confiscated by the casino.

Resolved Submitted: 27 Apr 2024
Disputed amount: £6,867
Safety Index 8.5 High
Our verdict Case closed

Europa Casino - Player's account suspended due to verification issues.

Resolved Submitted: 27 Apr 2024
Disputed amount: 1,000 R$
Safety Index 8.4 High
Our verdict Other

LuckyReels Casino - Player's ID document not accepted for verification.

Closed Submitted: 27 Apr 2024
Disputed amount: C$819
Safety Index 4.5 Low
Our verdict Unjustified complaint

MyStake Casino - Casino failed to respect player's request for permanent account closure.

Closed Submitted: 27 Apr 2024
Disputed amount: £2,400
Safety Index 9.6 Very high
Our verdict Player stopped responding

Raging Bull Slots Casino - Identification Verification repeatedly delays the player's withdrawal request.

Closed Submitted: 27 Apr 2024
Disputed amount: $300
Safety Index 5.2 Below average
Our verdict Case closed

Scorpion Casino - Player’s winnings withdrawal delayed.

Resolved Submitted: 27 Apr 2024
Disputed amount: $1,877
Safety Index 7.9 Above average
Our verdict Player stopped responding

MyStake Casino - Player experiences deposit problems.

Closed Submitted: 27 Apr 2024
Disputed amount: $1,500 ARS
Safety Index 9.6 Very high
Our verdict No reaction policy

Blizz Casino - Player's winnings have been confiscated.

Unresolved Submitted: 27 Apr 2024
Black points: 276
Disputed amount: €4,000
Safety Index 3.5 Low
Our verdict Player stopped responding

Betfred Casino ZA - Player’s deposited funds are missing.

Closed Submitted: 27 Apr 2024
Disputed amount: R490
Safety Index 8.9 High
Our verdict Unjustified complaint

Justbit Casino - Player's withdrawal request delayed and account blocked.

Closed Submitted: 27 Apr 2024
Disputed amount: €2,400
Safety Index 4.9 Low
Show more complaints (+10)
Showing 22,031 - 22,040 of 39,561 complaints
1...2,203 2,204 2,205...3,957
Go to pageof 3,957 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.