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All39,570Opened993Unresolved5,131Resolved12,436Rejected21,010
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Our verdict Player stopped responding

NovaJackpot Casino - Player’s withdrawal is delayed.

Closed Submitted: 29 Apr 2024
Disputed amount: €700
Safety Index 8.3 High
Our verdict Player stopped responding

Betclic Casino IT - Player's KYC verification challenges.

Closed Submitted: 29 Apr 2024
Disputed amount: €4,500
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Betiro Casino - Player was accused of providing the casino with fake documents.

Closed Submitted: 29 Apr 2024
Disputed amount: 550 TRX
Safety Index 2.0 Very low
Our verdict Case closed

Kingmaker Casino - Player's withdrawal has been delayed.

Resolved Submitted: 29 Apr 2024
Disputed amount: €300
Safety Index 3.6 Low
Our verdict Case closed

LuckyBull Casino - Player’s withdrawal is delayed.

Resolved Submitted: 29 Apr 2024
Disputed amount: $1,327
Safety Index 4.4 Low
Our verdict Unjustified complaint

JokaBet Casino - Player’s account disabled after withdrawal reversal.

Closed Submitted: 29 Apr 2024
Disputed amount: £850
Safety Index 8.5 High
Our verdict Other

MyStake Casino - Player's withdrawal has been denied.

Closed Submitted: 28 Apr 2024
Disputed amount: $1,644
Safety Index 9.6 Very high
Our verdict No reaction

JackPoker Casino - Player's account keeps getting reopened despite his self-exclusion.

Unresolved Submitted: 28 Apr 2024
Black points: 50
Disputed amount: ??
Safety Index 8.2 High
Our verdict Player stopped responding

Boo Casino - Player's winnings are confiscated.

Closed Submitted: 28 Apr 2024
Disputed amount: C$619
Safety Index 6.0 Below average
Our verdict Case closed

Katsuwin Casino - Player's winnings confiscated due to alleged terms violation.

Resolved Submitted: 28 Apr 2024
Disputed amount: $27
Safety Index 7.6 Above average
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