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All39,591Opened959Unresolved5,146Resolved12,462Rejected21,024
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Our verdict Unjustified complaint

Vegadream Casino - Player’s winnings have been limited by the casino.

Closed Submitted: 23 May 2024
Disputed amount: €700
Safety Index 6.9 Above average
Our verdict Player stopped responding

Winscore Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 23 May 2024
Disputed amount: €1,699
Safety Index 4.3 Low
Our verdict Player stopped responding

Spinanga Casino - Player’s withdrawal is delayed.

Closed Submitted: 23 May 2024
Disputed amount: €500
Safety Index 8.0 High
Our verdict Other

SpinJo Casino - Player's request for account closure ignored by Casino.

Closed Submitted: 23 May 2024
Disputed amount: €375
Safety Index 8.9 High
Our verdict Player stopped responding

Winsane Casino - Player faces login issues on casino site.

Closed Submitted: 23 May 2024
Disputed amount: A$100
Safety Index 8.8 High
Our verdict No reaction policy

Golden Genie Casino - Player struggles to close her casino account.

Unresolved Submitted: 23 May 2024
Black points: 20
Disputed amount: ??
Safety Index 0.9 Very low
Our verdict Other

NineWin Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 23 May 2024
Disputed amount: £800
Safety Index 8.4 High
Our verdict Unjustified complaint

BluVegas Casino - Player’s winnings were confiscated and the account was closed by the casino.

Closed Submitted: 23 May 2024
Disputed amount: €5,303
Safety Index 4.6 Low
Our verdict Unjustified complaint

BetOnRed Casino - Player’s winnings are withheld due to a deposit method dispute.

Closed Submitted: 23 May 2024
Disputed amount: €2,400
Safety Index 8.2 High
Our verdict Player stopped responding

iWild Casino - Player’s KYC verification is rejected.

Closed Submitted: 23 May 2024
Disputed amount: C$2,022
Safety Index 9.8 Very high
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