HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44093Opened916Not solved5522Solved12449Rejected25206
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: €18

Ares Casino - Player’s winnings have not been paid.

Ares Casino
Safety Index:Very low Submitted: 06 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: €50

Play Club Casino - Player has not been rewarded with Deposit bonus.

Play Club Casino
Safety Index:Above average Submitted: 06 May 2020
Resolved Our verdict

Case closed

Disputed amount: €4,500

Golden Reels Casino - Player is dissatisfied with withdrawal process.

Golden Reels Casino
Safety Index:Below average Submitted: 06 May 2020
Resolved Our verdict

Case closed

Disputed amount: A$200

Joka Room Casino - Player’s deposit has disappeared after game malfunctioning.

Joka Room Casino
Safety Index:Very low Submitted: 06 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: ??

Blackjack Ballroom Casino - Player has experienced technical problem while playing blackjack.

Blackjack Ballroom Casino
Safety Index:High Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: $200

Slots Garden Casino - Player’s struggling to receive her winnings.

Slots Garden Casino
Safety Index:Below average Submitted: 05 May 2020
Case closed Our verdict

Unjustified complaint

Disputed amount: $450

El Royale Casino - Player’s winnings have been capped.

El Royale Casino
Safety Index:High Submitted: 05 May 2020
Case closed Our verdict

Other

Disputed amount: €20

Dealers Casino - Player hasn’t succeeded to redeem Free Spins.

Dealers Casino
Safety Index:Above average Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: 200 zł

Loki Casino - Player’s enquiring about obligatory deposit wagering before withdrawing funds.

Loki Casino
Safety Index:High Submitted: 05 May 2020
Case closed Our verdict

Player stopped responding

Disputed amount: £400

Paradise 8 Casino - Player is dissatisfied with withdrawal possibilities.

Paradise 8 Casino
Safety Index:Very low Submitted: 05 May 2020
Show more complaints (+10)
Showing 42,521 - 42,530 of 44,093 complaints
1...4252 4253 4254...4410
Go to pageof 4,410 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news