When reviewing and assessing Slotum Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Slotum Casino scored an Above average Safety Index of 7.4, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Take a look at our full Slotum Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Safety Index – Slotum Casino fairness and safety
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Slotum Casino review, we carefully went through and inspected the Terms and Conditions of Slotum Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Considering our estimates and the factual data we have collected, Slotum Casino appears to be a average-sized online casino. In relation to its size, it has an average value of withheld winnings in complaints from players. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we are aware, no relevant casino blacklists mention Slotum Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
Taking into account all factors in our review, Slotum Casino has scored a Safety Index of 7.4, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.
Note: Slotum Casino is linked to 1 other online casino, based on the information we've collected. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Slotum Casino.
Terms and Conditions of Slotum Casino evaluated
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Slotum Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about Slotum Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 2 complaints directly about this casino in our database, as well as 1 complaints about other casinos related to it. Because of these complaints, we've given this casino 258 black points in total, out of which 49 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Slotum Casino user feedback and reviews evaluated
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 35 user reviews given to Slotum Casino, it has a Great User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company data
Slotum Casino is owned by Dama N.V. and has estimated revenues exceeding $1,000,000 per year. This establishes it as a small to medium-sized online casino within the bounds of our categorization.
Slotum Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 15,000 per week
No win limit
EUR 30,000 per month
USD 15,000 per week
USD 30,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. You can find languages available at Slotum Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Portuguese
Russian
24/7
Japanese
24/7
German
24/7
Finnish
24/7
Italian
French
Norwegian
24/7
Kazakh
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Slotum Casino, managing your account, withdrawals, or other matters. Slotum Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at Slotum Casino
Slotum Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 72 game providers are offered. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Iron Dog Studio, Belatra Games, Relax Gaming, Bullshark Games, Lucky Games, Jelly, AceRun, Fantasma Games, Platipus, Slotopia, SpinOn, Backseat Gaming, Boomerang Studios, Bulletproof Games, Reflex Gaming, Spribe, TrueLab Games, Reevo, NowNow Gaming, Bang Bang Games, Bad Dingo, Mascot Gaming, Four Leaf Gaming, Amusnet (EGT), Reel Play, Nucleus Gaming, Hot Rise Games, Max Win Gaming, HungryBear, Gamevy, AvatarUX, Peter & Sons, Retro Gaming, Blue Guru Games, 1spin4win, Popiplay, Apparat Gaming, Reel Web (Playtech), EGT Digital, Games Lab, Golden Rock Studios, Electric Elephant, 4ThePlayer, Hacksaw Gaming, Print Studios.
Slotum Casino bonuses and promo codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There are currently 10 bonuses from Slotum Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: Our separate page features details on Slotum Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Slotum Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(35)
User reviews of Slotum Casino
This is a place to share experience with Slotum Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
At the moment my review is extremely negative. Friday early afternoon I joined this casino. I sent a deposit with Ethereum to the correct address. It still has not been credited to my account.
I have spoken to live chat multiple times. I then sent an email to support as directed with multiple screenshots showing confirmation of a successful deposit. They're mostly unresponsive. It's now been 36 hours. I am shocked as this is very unbecoming of Dama NV-a casino brand that I wager thousands and thousands a month with. Very disappointing Slotum.
EDIT: I did finally receive my deposit but without the bonus and customer service was absolutely terrible throughout the process. Though they did apologize. Anyways glad I didn't get shafted and have upped them a couple points but still will never use this casino again.
Cool design, rich selection of slots. Agents helped me with all my questions. The withdrawal was approved within a couple of hours to my crypto wallet. The documents were verified quickly too. I had a nice gaming experience here!
Over 48 hours pending withdrawal so far after previous withdrawal was very fast. Asked friendly support to check for me but I didn't get a proper answer as to why. Their site says "lightning fast payouts " over 48 hrs is far from fast. Great casino otherwise and fast loading games. I really enjoyed my game sessions. Not sure if I would totally recommend as of yet. I may come back to update on this one as I like to give a fair chance.
I'm pretty impressed so far. The variety of games is great and I can't wait to try them all. The support team is incredibly friendly and helpful, I had an issue with my account and they resolved it in no time. I also appreciate the fast withdrawals, it's a huge plus. I have been playing for almost three years
Pretty good casino! There's a great selection of games, deposit methods and good bonuses. I even managed to win a little. Of the minuses, I can highlight a rather high minimum deposit level and unresponsive support team.
Good casino, excellent site, everything is clear, many providers, easy verification, won money, several thousand dollars, withdrawn in 2-3 hours, to a crypto wallet.
Хорошее казино, отлично сделан сайт, все понятно, много провайдеров, не сложная верификация, выиграл денег, несколько тысяч долларов $, вывели за 2-3 часа , на криптокошелек.
Pretty nice gambling establishment. Very gentle and pleasant design, and it's nice to spend your free time playing in this casino. Support service is van love <3
The visual component of the site looks modern and attractive. Blue and white colors do not hurt the eyes even during a long gaming session. There are few important sections here and they are all conveniently gathered in one place. Cool, I recommend it!
This casino is an example of how a casino should work. Bonuses are constantly distributed, you can get a lot of free spins, for example. Support is generally fine, money is withdrawn very quickly. They had problems at one time, but in principle everything was solved.
One of those casinos that keeps track of their loyalty and you play more willingly. There is a representative at almost every major forum. They respond normally. Sometimes they delay payments, I personally waited two days once, they say that there are payment problems, but for some reason it is hard to believe.
I tried to play on the site Slotum. The interface is good. This is one of those casinos that keeps an eye on its loyalty. They give out bonuses all the time. The support is good, but money is withdrawn in 2 days or more
My friends told me about this new Slotum Casino. I'm a gambling enthusiast, but have never heard of this place before. Can't say I really enjoyed my time here - bugs and lags, and there were times when I didn't get the bonuses I was promised. The chat is available 24/7, that's nice, but limit withdrawals are always a major con
Angi1990
Unregistered user
• 3 years ago
Can only warn everyone to play here min payout by bank 500 euros max win on the free spins 130 euros so with free spins you can not get a payout if you have deposited by bank! Support so seldom stupid that you get a headache !!!! Lies and cheats is the guide in this casino! Normally I don't write reviews but I hope that I can protect people from this casino! Please don't pay anything here, you will have difficulties regardless of what win you win. Verifying that alone is a catastrophe. Something is criticized for every thing!
Kann nur jeden warnen hier zu spielen min Auszahlung per Bank 500 Euro max win auf die freispiele 130 Euro also mit freispielen kann man keine Auszahlung bekommen wenn man per Bank eingezahlt hat!Support so selten blöd das man Kopfschmerzen bekommt!!!!Lügen und betrügen ist der Leitfaden in diesem casino!Normalerweise schreib ich keine Bewertungen aber ich hoffe das ich Leute vor diesem casino schützen kann !!!Bitte zahlt hier bloß nix ein ihr werdet egal bei welchem Gewinn schwierigkeiten bekommen. Alleine das verifizieren ist eine Katastrophe bei jedem Ding wird was bemängelt!!!
There is nothing positive
Gibt nix positives
Support lies and cheats
Support lügt und betrügt
Hansispezial
Unregistered user
• 3 years ago
Scrap metal. Require receipts for payment that cannot be presented at all. A payout is not possible in this way
Schrott. Verlangen für die Auszahlung Belege, die man gar nicht vorlegen kann. So ist eine Auszahlung nicht möglich
good game selection
gute Spielauswahl
Payout not possible
Auszahlung nicht möglich
dado88
Unregistered user
• 3 years ago
I would not recommend anyone. I made a deposit and never saw the money 👎🏻 Poor support, no solution is sought
Würde ich keinen weiterempfehlen habe Einzahlung gemacht und das Geld nie gesehen 👎🏻 Schlechter Support wird nicht nach einer Lösung gesucht
😒
😒
What should I write the positives?
Was soll ich den positives schrieben ?
Safety Index explained
Safety Index of Slotum Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Slotum Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
Combo Slots Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Submitted:
30 Jan 2022
Show more complaints (+7)
Discussion
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