HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,928Opened1,012Unresolved4,837Resolved11,906Rejected20,173
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Novibet Casino BR - Player’s deposit has not been credited.

Closed Submitted: 01 Jun 2024
Disputed amount: 50 R$
Safety Index:High
Our verdict Player stopped responding

24slots Casino - Player’s funds were converted without consent.

Closed Submitted: 01 Jun 2024
Disputed amount: €130
Safety Index:Very low
Our verdict Case closed

CryptoLeo Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 01 Jun 2024
Disputed amount: $396
Safety Index:High
Our verdict Player stopped responding

Spinanga Casino - Player seeks refund due to lack of account verification.

Closed Submitted: 01 Jun 2024
Disputed amount: €15,000
Safety Index:High
Our verdict Player stopped responding

Mega Dice Casino - Player’s account has been closed after requesting withdrawal.

Closed Submitted: 01 Jun 2024
Disputed amount: 2,000 USDC
Safety Index:Low
Our verdict Case closed

CryptoLeo Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 01 Jun 2024
Disputed amount: €440
Safety Index:High
Our verdict Case closed

SpinJo Casino - Player’s Free Spins game does not work in BRL

Resolved Submitted: 01 Jun 2024
Disputed amount: 200 R$
Safety Index:High
Our verdict Player stopped responding

Lucky Ones Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 01 Jun 2024
Disputed amount: A$1,500
Safety Index:Very low
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal is delayed.

Unresolved Submitted: 01 Jun 2024
Black points: 219
Disputed amount: £900
Safety Index:Very low
Our verdict Case closed

7BitCasino - Player’s withdrawal has been delayed.

Resolved Submitted: 01 Jun 2024
Disputed amount: A$2,000
Safety Index:Very high
Show more complaints (+10)
Showing 19,651 - 19,660 of 37,928 complaints
1...1,965 1,966 1,967...3,793
Go to pageof 3,793 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.