HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,218Opened929Unresolved5,212Resolved12,639Rejected21,438
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Zetto Casino - Player's account is inactive.

Closed Submitted: 03 Sep 2024
Disputed amount: 5,000 INR
Safety Index 4.9 Low
Our verdict Player stopped responding

Talismania Casino - Player’s withdrawals have been delayed.

Closed Submitted: 03 Sep 2024
Disputed amount: €1,500
Safety Index 8.1 High
Our verdict Unjustified complaint

Richard Casino - Player’s account has been closed.

Closed Submitted: 03 Sep 2024
Disputed amount: €2,000
Safety Index 9.2 Very high
Our verdict Player stopped responding

Richard Casino - Player’s deposit has been delayed.

Closed Submitted: 03 Sep 2024
Disputed amount: €101
Safety Index 9.2 Very high
Our verdict Case closed

Royal Stars Casino - Player’s verification and withdrawal are delayed.

Resolved Submitted: 03 Sep 2024
Disputed amount: €300
Safety Index 8.2 High
Our verdict Insufficient evidence from casino

CryptoBetSports Casino - Player's account was closed over KYC issues.

Unresolved Submitted: 03 Sep 2024
Black points: 2,214
Disputed amount: €2,000
Safety Index 3.3 Very low
Our verdict Unjustified complaint

ChachaBet Casino - Player was able to register despite being self-excluded in the previous brand.

Closed Submitted: 03 Sep 2024
Disputed amount: €165
Safety Index 5.1 Below average
Our verdict No reaction policy

JackpotCity Casino - Player's withdrawal is delayed.

Unresolved Submitted: 02 Sep 2024
Black points: 16
Disputed amount: C$200
Safety Index 8.0 High
Our verdict Unjustified complaint

1win Casino - Player's account has been closed after a winning.

Closed Submitted: 02 Sep 2024
Disputed amount: $3,840
Safety Index 8.4 High
Our verdict Insufficient evidence from player

SlotsVil Casino - Player's funds are confiscated due to a game issue.

Closed Submitted: 02 Sep 2024
Disputed amount: €14,000
Safety Index 6.7 Above average
Show more complaints (+10)
Showing 19,591 - 19,600 of 40,218 complaints
1...1,959 1,960 1,961...4,022
Go to pageof 4,022 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.