HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,231Opened1,024Unresolved4,892Resolved11,980Rejected20,335
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Instant Casino - Player’s account has been closed without explanation.

Resolved Submitted: 29 Aug 2024
Disputed amount: 19,000 kr
Safety Index:Very low
Our verdict No reaction policy

PlaySQR Casino - Player's winnings have been confiscated.

Unresolved Submitted: 29 Aug 2024
Black points: 98
Disputed amount: 82,011 INR
Safety Index:Low
Our verdict Case closed

HitNSpin Casino - Player wants account closure but it is blocked.

Resolved Submitted: 29 Aug 2024
Disputed amount: ??
Safety Index:Very high
Our verdict Other

QuickWin Casino - Player’s withdrawal requests have been delayed.

Closed Submitted: 29 Aug 2024
Disputed amount: €10,600
Safety Index:Very high
Our verdict Case closed

Crocoslots Casino - Player's withdrawal is delayed due to method restrictions.

Resolved Submitted: 29 Aug 2024
Disputed amount: 2,450 R$
Safety Index:Below average
Our verdict Player stopped responding

Neon54 Casino - Player's withdrawals are delayed.

Closed Submitted: 29 Aug 2024
Disputed amount: €70,000
Safety Index:Very high
Our verdict Player stopped responding

MyStake Casino - Player’s account has been closed after deposit.

Closed Submitted: 29 Aug 2024
Disputed amount: £300
Safety Index:Very high
Our verdict Insufficient evidence from player

Slott Casino - Player seeks resolution with the casino regarding self-exclusion and deposit recovery issues.

Closed Submitted: 29 Aug 2024
Disputed amount: €4,500
Safety Index:Below average
Our verdict Player stopped responding

MyStake Casino - Player's withdrawal requests are delayed.

Closed Submitted: 29 Aug 2024
Disputed amount: £1,748
Safety Index:Very high
Our verdict Player stopped responding

HitNSpin Casino - Player's withdrawal is delayed.

Closed Submitted: 29 Aug 2024
Disputed amount: €11,000
Safety Index:Very high
Show more complaints (+10)
Showing 18,071 - 18,080 of 38,231 complaints
1...1,807 1,808 1,809...3,824
Go to pageof 3,824 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.