HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,118Opened972Unresolved5,064Resolved12,313Rejected20,769
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Pribet Casino - Player's account is not closed after self-exclusion request.

Resolved Submitted: 15 Dec 2024
Disputed amount: €270
Safety Index:Very low
Our verdict Case closed

CatCasino - Player faces delayed withdrawal due to documentation issues.

Resolved Submitted: 15 Dec 2024
Disputed amount: €2,500
Safety Index:Very high
Our verdict Unjustified complaint

MyStake Casino - Player's account has been closed without reason.

Closed Submitted: 15 Dec 2024
Disputed amount: €440
Safety Index:Very high
Our verdict Case closed

Betandplay Casino - Player's deposit has been delayed.

Resolved Submitted: 15 Dec 2024
Disputed amount: €25
Safety Index:Very high
Our verdict Player stopped responding

Wizebets Casino - Player's deposit has not been credited to his account.

Closed Submitted: 15 Dec 2024
Disputed amount: €30
Safety Index:Above average
Our verdict Player stopped responding

Casibom Casino - Player's account remains open despite self-exclusion request.

Closed Submitted: 15 Dec 2024
Disputed amount: €800
Safety Index:Very high
Our verdict Player stopped responding

Spin Fever Casino - Player's withdrawals are delayed due to verification issues.

Closed Submitted: 15 Dec 2024
Disputed amount: C$1,370
Safety Index:High
Our verdict Case closed

Powbet Casino - Player faces delayed withdrawal from PowBet.

Resolved Submitted: 15 Dec 2024
Disputed amount: €205
Safety Index:Very high
Our verdict Case closed

Casinoly Casino - Player's winnings are delayed.

Resolved Submitted: 15 Dec 2024
Disputed amount: €150
Safety Index:Very high
Our verdict No reaction

Wins Royal Casino - Player's account is suspended after withdrawal attempts.

Unresolved Submitted: 15 Dec 2024
Black points: 630
Disputed amount: $3,754
Safety Index:Low
Show more complaints (+10)
Showing 16,711 - 16,720 of 39,118 complaints
1...1,671 1,672 1,673...3,912
Go to pageof 3,912 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.